About the Role
Our Operations team is at the heart of how Uber grows and operates its business. As Senior Operations Manager for Morocco, you will play a key role in growing the business, solving our most important operational challenges, and helping shape our strategy for the market.
This is a broad, hands-on role. You will develop a deep understanding of our riders, drivers, competitors and marketplace; identify opportunities and challenges; contribute to strategies to address them; and work across teams to turn those strategies into results.
You will also represent Uber externally, building relationships with key stakeholders including fleet partners, industry participants and government stakeholders, while leading the operational teams responsible for driver support and onboarding.
We are looking for someone who combines strong problem-solving and analytical ability with operational execution. You should be comfortable diagnosing a complex problem, using data to understand it, developing a recommendation, communicating it clearly, and then getting into the details required to make it happen.
What the Candidate Will Do
- Drive Market Performance: Develop a deep understanding of the business and marketplace, identify opportunities and challenges, and contribute to strategies that drive sustainable growth.
- Solve Problems & Execute: Break down complex problems, use data and market insights to develop recommendations, and translate them into practical actions and measurable results.
- Understand the Market: Build a strong understanding of riders, drivers, competitors and marketplace dynamics, including gathering competitive intelligence and identifying emerging trends.
- Lead Operations: Manage the teams and processes responsible for driver onboarding, support and engagement, while continuously improving the driver experience and operational performance.
- Build Key Relationships: Develop strong relationships with fleets, government stakeholders and other important partners, working closely with Policy, Legal and other internal teams.
- Work Cross-Functionally: Collaborate with Product, Marketing, Marketplace, Policy, Legal, Finance and regional Operations teams to solve problems and deliver against Morocco's priorities.
What the Candidate Will Need
- Min 5 yrs of experience in operations, consulting, technology, startups, mobility or another fast-paced and analytical environment.
- Strong problem-solving and analytical skills: Able to structure ambiguous problems, work comfortably with numbers and data, and turn analysis into clear recommendations.
- Strong operational mindset: Comfortable moving from strategy to execution, getting into the details and taking ownership for delivering results.
- Excellent communication and stakeholder management: Able to communicate complex ideas simply, present effectively, and build relationships across senior internal and external stakeholders.
- Leadership: Experience leading people, projects or cross-functional teams and raising the standard of execution around you.
- Languages: Fluency in English and Arabic is required. French proficiency is strongly preferred.
Preferred Qualifications
- Experience in mobility, marketplaces, logistics, technology or another operationally complex business.
- A quantitative academic background (including STEM, economics, finance or similar) is helpful, but not required.
- Familiarity with SQL or other analytical tools is a plus, but not required - strong numerical literacy, analytical thinking and the ability to learn quickly are more important.
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- At least 5 years of experience in operations, consulting, technology, startups, mobility, or another fast-paced analytical environment
- Strong problem-solving and analytical skills, including working with numbers and data
- Strong operational mindset and ability to execute strategies
- Excellent communication and stakeholder-management skills
- Experience leading people, projects, or cross-functional teams
- Fluency in English and Arabic
- French proficiency
- Experience in mobility, marketplaces, logistics, technology, or another operationally complex business
- Quantitative academic background in STEM, economics, finance, or a similar field
- Familiarity with SQL or other analytical tools
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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