Senior Operations Engineer

Posted 9 Days Ago
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Pretoria, City of Tshwane, Gauteng, ZAF
In-Office
Senior level
Agency • Information Technology • Professional Services
The Role
Operate and improve complex global IT environments through automation, cloud infrastructure, CI/CD, infrastructure as code, monitoring, and observability. Troubleshoot production incidents, perform root-cause analysis, manage IT service changes and releases, and collaborate with development, security, infrastructure, and product teams. The role also supports DevOps and SRE practices, platform technologies, operational governance, mentoring, and transition management.
Summary Generated by Built In

We’re looking for a Senior Operations Engineer who knows how to keep complex technology environments running smoothly, and who enjoys solving the problems that make everyone else say, “Okay… who can fix this?”

You’ll be part of a global IT environment working with modern cloud technologies, automation, DevOps and infrastructure platforms. Your mission will be simple:

Automate more. Troubleshoot faster. Deploy smarter. Keep systems running.

You’ll work closely with development, infrastructure, security and product teams to make sure applications are not only built correctly, but are also designed to run reliably in production.



Requirements
ESSENTIAL SKILLS:
  • Strong expertise in configuration management tools (e.g., Ansible, Puppet, Chef, Salt).
  • Proven automation skills using scripting and programming languages (e.g., Python, Bash, PowerShell).
  • Deep knowledge of CI/CD pipelines and tooling (e.g., Jenkins, GitLab CI, GitHub Actions).
  • Solid understanding of infrastructure as code (IaC) technologies (e.g., Terraform, CloudFormation).
  • Experience with monitoring, logging and observability platforms (e.g., Prometheus, Grafana, ELK/EFK).
  • Hands-on experience operating cloud platforms (AWS, Azure, or equivalent).
  • Expertise in change, release and transition management practices for IT services.
  • Strong troubleshooting and root-cause analysis skills for complex production incidents.
  • Excellent stakeholder communication and leadership skills for cross-functional teams.
  • Knowledge of IT service management frameworks (ITIL) and operational governance.
ADVANTAGEOUS SKILLS:
  • Experience with containerization and orchestration (Docker, Kubernetes).
  • Familiarity with platform and middleware technologies (application servers, message brokers).
  • Knowledge of data centre components (networking, storage, servers).
  • Experience working in regulated environments (financial or automotive preferred).
  • German language skills advantageous (not mandatory).
  • Exposure to DevOps and SRE practices (error budgets, SLIs/SLOs).
  • Experience with security and lifecycle management for infrastructure.
  • Familiarity with data pipelines and ML model deployment considerations.
  • Experience with automation frameworks for testing and deployment (e.g., Terratest).
  • Experience setting up or operating Centres of Excellence or Communities of Practice.
  • Experience in mentoring and coaching junior OPS personnel.
QUALIFICATIONS/EXPERIENCE:
  • IT degree or equivalent qualification.
  • Broad IT experience, typically 6-10 years, with 3–5 years in IT operations/operations management.
  • Proven experience in transition management, with relevant qualifications (ITIL Foundation and Service Transition or equivalent).

Benefits
  • Cutting edge global IT system landscape and processes
  • Flexible working of 1960 hours in a 12-month period
  • High Work-Life balance
  • Remote / On-site work location flexibility
  • Highly motivating, energetic, and fast-paced working environment
  • Modern, state-of-the-art offices
  • Dynamic Global Team collaboration
  • Application of the Agile Working Model Methodology


Skills Required

  • Strong expertise with configuration management tools such as Ansible, Puppet, Chef, or Salt
  • Proven automation skills using Python, Bash, PowerShell, or similar scripting and programming languages
  • Deep knowledge of CI/CD pipelines and tools such as Jenkins, GitLab CI, or GitHub Actions
  • Solid understanding of infrastructure as code technologies such as Terraform or CloudFormation
  • Experience with monitoring, logging, and observability platforms such as Prometheus, Grafana, ELK, or EFK
  • Hands-on experience operating cloud platforms such as AWS or Azure
  • Expertise in change, release, and transition management for IT services
  • Strong troubleshooting and root-cause analysis skills for complex production incidents
  • Excellent stakeholder communication and leadership skills for cross-functional teams
  • Knowledge of IT service management frameworks and operational governance, including ITIL
  • IT degree or equivalent qualification
  • Broad IT experience, typically 6–10 years, including 3–5 years in IT operations or operations management
  • Proven transition management experience with ITIL Foundation and Service Transition or equivalent qualifications
  • Experience with Docker and Kubernetes
  • Familiarity with platform and middleware technologies, including application servers and message brokers
  • Knowledge of data center networking, storage, and server components
  • Experience in regulated environments, preferably financial or automotive
  • German language skills
  • Exposure to DevOps and SRE practices, including error budgets and SLIs/SLOs
  • Experience with infrastructure security and lifecycle management
  • Familiarity with data pipelines and ML model deployment considerations
  • Experience with automation testing and deployment frameworks such as Terratest
  • Experience establishing or operating Centers of Excellence or Communities of Practice
  • Experience mentoring and coaching junior operations personnel
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The Company
Year Founded: 2013

What We Do

Sabenza IT is a niche recruitment company specializing in Information Technology, SAP, Finance, and Engineering roles, with over 23 years of experience.

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