Senior Operations Coordinator for Manhattan

*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*
Major Responsibilities
- Under direct report to the Chief of Operations, with wide latitude for making independent, high-level decisions in developing, implementing, and evaluating policies and programs.
- Provide administrative and scheduling support to Chiefs, and Borough Commissioner when needed, be able to work in a fast-paced environment with the ability to manage multiple priorities simultaneously.
- Supervise administrative staff, providing direction, guidance, development and training new staff members.
- Act as a central point of contact for Manhattan operations, both internally and externally, with the ability to process a continual and at times heavy flow of information passing through the Borough office.
- Manage complex initiatives and projects, liaise with other divisions, agencies, elected officials, community boards and community-based organizations, service providers and contractors to identify and implement comprehensive solutions to operational challenges.
- Supervise data collection and analysis in the Borough, ensuring compliance with agency and citywide guidelines and regulations, and authoring reports for all levels of city government.
- Identify emerging issues through data analysis or anecdotally and advise the Chief of Operations.
- Responsible for division communications, including correspondence, memos, project scopes and summaries, status updates and disseminating information to borough personnel.
- Provide technical and administrative support to borough managers and supervisors, including the administration of Asset Management Parks System (AMPS), Bi-weekly Time Schedule and other databases and systems.
- Coordinate with ITT regularly on permissions, orders, repairs, and rollouts of new technologies, infrastructure and telecommunications equipment.
- Provide outstanding customer service to public in person, via email and on the phone, and coordinate resolutions to issues requiring immediate attention with borough managers and supervisors.
- Oversee records management for borough, liaising with legal division on law claims and other matters.
- Coordinate emergency preparedness documents and procedures for Borough.
- Oversee fleet and small equipment inventory for the Borough.
- Manage and facilitate facility and maintenance requests for the Manhattan Borough Office.
How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 787856.
All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.
*Current Employees please include your ERN on your cover letter and resume.
Work Location: Arsenal West, Manhattan
NOTE: All resumes must be received no later than the last day of the posting period. *Posting period extended to 08/07/2026. Previous applicants to Job ID# 785285 are still under consideration and need not reapply. References will be required upon request.
nyc.gov/parks
MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.
For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)
COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.