Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
Responsible for managing cross-functional and/or inter-departmental change for Line of Business products, processes, functions, and employee readiness. Provides analytical support for change initiatives through regular prescribed routines. Responsible for contributions to the design, development and completion of deliverables and documentation. Oversees change initiatives, using appropriate tools to drive completion, and serving as a secondary point of contact to department leads. Typically 1- 3 years of project or change management experience.
Responsibilities:
- Provide analytical support for change initiatives through regular prescribed routines.
- Make contributions to the design, development and timely completion of project deliverables.
- Coordinates with the business to support defined project tasks, tracking deliverables and their statuses
- Maintain documentation, prepare meeting decks, document minutes, track action items, and frame the benefits of a project in terms that are meaningful to the audience.
- Prepare reports and presentations for leadership
- Identify gaps, track progress, ensure quality standards, and support adherence to enterprise change management standards and governance frameworks.
- Support planning, risk identification and issue resolution throughout the change lifecycle.
- Supports partnerships to create impact and provide direction and guidance to internal teams
- Performs risk management activities to minimize risks
Required Skills:
- Basic knowledge of Microsoft 365 products
- Collaboration
- Presentation Skills
- Written and Oral Communications
- Critical Thinking
- Analytical Thinking
- Problem Solving
- Attention to Detail
- Decision Making
- Risk Management
- Adaptability
Desired
- Knowledge of the appraisal industry
- Project management experience
Skills:
- Critical Thinking
- Customer and Client Focus
- Decision Making
- Problem Solving
- Risk Management
- Adaptability
- Attention to Detail
- Collaboration
- Issue Management
- Analytical Thinking
- Oral Communications
- Presentation Skills
Shift:
1st shift (United States of America)Hours Per Week:
40Skills Required
- Strong organizational skills and ability to manage multiple priorities
- Ability to work independently with accuracy and attention to detail
- Strong verbal and written communication skills
- Ability to build productive relationships with business partners, peers, management, and technology teams
- Ability to manage competing priorities and meet deadlines in a structured, fast-paced environment
- Strong analytical, critical thinking, problem-solving, and decision-making skills
- Ability to adapt to changing business needs
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Working knowledge and experience with CMS and related business processes
- Understanding of end-to-end order flow processes
- General knowledge of Bank applications, including VIP, CaseLink, and AppraisalLink
- Experience supporting testing, production support, business operations, or technology-related initiatives
Bank of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans along with mental health resources, EAP support, and virtual care options. These offerings indicate breadth across preventive care, counseling, and convenient access channels.
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Retirement Support — Retirement benefits include up to a 5% 401(k) company match plus an additional 2% or 3% annual company contribution based on years of service. This structure signals meaningful long-term savings support beyond standard matching.
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Parental & Family Support — Family support features 26 weeks of parental leave, with 16 weeks fully paid for eligible employees, plus programs for fertility, adoption, surrogacy, childcare, and backup care. These resources emphasize support across family-building and caregiving needs.
Bank of America Insights
What We Do
We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.
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