Senior Operations Business Analyst

Posted Yesterday
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2 Locations
In-Office
131K-181K Annually
Senior level
Software • Industrial
The Role
Own and support the Epicor ERP environment across production, inventory, supply chain, and shop floor operations. Configure and deploy ERP modules, optimize workflows, troubleshoot system issues, perform root-cause analysis, and build BAQs, dashboards, and reports. The role also provides user training, develops standard operating procedures, supports upgrades and implementations, and translates operational requirements into effective ERP solutions.
Summary Generated by Built In
About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, Vulcan Forms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

Vulcan Forms Inc. seeks a Senior Operations Business Analyst for our Devens & Newburyport, MA locations.

About the role

As the Senior Operations Business Analyst, you’ll serve as the functional owner of our Epicor ERP environment, partnering with Operations, Supply Chain, and shop floor teams to configure, test, and deploy the Epicor modules that support production management, inventory control, supply chain, and shop floor workflows. You’ll translate day-to-day operational needs into effective ERP configurations, automated workflows, and reporting tools that give the business accurate, reliable data to work from.

Working closely with Operations, IT, and shop floor leadership, you’ll provide day-to-day functional support, perform root-cause analysis on system issues, and handle user requests, while building and maintaining Business Activity Queries (BAQs), dashboards, and custom reports. You’ll also lead user training, create standard operating procedures, and support new software upgrades and implementations as our Epicor environment evolves.

This is a hands-on, high-impact role for someone who wants to be the trusted Epicor expert connecting operations to the systems that run our factory floor, in a fast-paced advanced manufacturing environment.

Key Responsibilities

•        System Configuration: Configure, test, and deploy Epicor modules for production management, inventory control, supply chain, and shop floor workflows.

•        Process Optimization: Analyze current operational procedures and translate business needs into effective ERP configurations and automated workflows.

•        Troubleshooting & Support: Provide day-to-day functional support, perform root-cause analysis for system issues, and handle user requests.

•        Data & Reporting: Build and maintain Business Activity Queries (BAQs), dashboards, and custom reports.

•        Training & Onboarding: Deliver user training, create standard operating procedures, and assist with new software upgrades and implementations.

Qualifications

•        Experience: 5 to 8+ years of hands-on functional experience with Epicor ERP Kinetic, SAP ECC or SAP S/4 HANA.

•        Domain Knowledge: Strong understanding of manufacturing, distribution, MRP (Material Requirements Planning), and MES (Manufacturing Execution Systems), with functional knowledge of materials management and production planning.

•        Technical Skills: Familiarity with Business Activity Queries (BAQs), Business Process Management (BPM) tools, and basic SQL.

•        Soft Skills: Strong client-facing communication, requirement-gathering abilities, and project management skills.

Benefits

•        Medical, dental, vision, and life insurance are available to you starting on your first day of employment.

•        Generous time off package, including vacation PTO, sick PTO, and 14 company-paid holidays.

•        401(k) with company match and stock options.

Equal Opportunity Employer

VulcanForms Inc. is committed to being an Equal Opportunity Employer, valuing employees with diverse, multi-cultural perspectives. We are dedicated to fostering an inclusive environment, empowering our team, and embracing diversity. We welcome all applicants and ensure fair and impartial treatment regardless of race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

The annual base salary range for this position is $131,000 to $180,600. 



Skills Required

  • 5 to 8+ years of hands-on functional experience with Epicor ERP Kinetic, SAP ECC, or SAP S/4HANA
  • Strong understanding of manufacturing, distribution, MRP, and MES
  • Functional knowledge of materials management and production planning
  • Familiarity with Business Activity Queries (BAQs)
  • Familiarity with Business Process Management (BPM) tools
  • Basic SQL knowledge
  • Strong client-facing communication skills
  • Requirement-gathering abilities
  • Project management skills
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The Company
HQ: Fort Devens, Massachusetts
189 Employees

What We Do

VulcanForms builds and operates advanced digital manufacturing infrastructure that enables the world's critical industries to innovate, grow, and deliver sustainable impact. A MIT-born company, VulcanForms has invented and commercialized the world’s first industrially scalable metal additive manufacturing (AM) solution and pioneered integrated digital production systems. Combining breakthrough technologies in additive and subtractive manufacturing, industrial automation, digital thread and engineering expertise, the company serves leading medical, defense, aerospace, and semiconductor companies, producing precision components and assemblies. For more information, visit www.vulcanforms.com.

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