Exciting opportunity to be part of a International Tour Operator specializing in Catholic Pilgrimages.
206 Tours, a leading Tour Operator with over 39 years of experience, is seeking an Operations Assistant
to join our team. This is an in-office position. The ideal candidate must possess strong computer skills, excellent organizational abilities, and have a passion for providing exceptional customer service!
Responsibilities:
Handle daily data entry tasks, including processing reservations and communicating with clients, organizations, travel agents, priests, churches, and more.
Respond promptly to customer inquiries through various channels such as phone calls, online chat system, emails, social media, while always ensuring excellent customer service.
Reconfirm tour and travel arrangements with operators worldwide and airlines to ensure seamless operations.
Support the sales team with administrative tasks to enhance the overall efficiency of day-to-day operations.
Requirements:
Minimum of 5 years professional experience
Strong computer skills and proficiency in data entry.
Exceptional organizational abilities to manage and prioritize multiple tasks effectively.
Excellent communication skills to engage with clients and stakeholders professionally.
Attention to detail and accuracy to ensure error-free data entry and customer communication.
Previous experience in the travel or hospitality industries or related fields is a plus but not mandatory.
Previous experience with GDS systems preferred, but not mandatory.
Benefits:
Competitive compensation package, reflecting your skills and dedication.
Growth opportunities in a company that has been successfully operating for 39 years.
A supportive and appreciative work environment where your contributions are recognized.
Health Insurance, Dental Insurance, and SIMPLE IRA match opportunities
Potential for occasional travel opportunities.
Please note:
This position is an in-office role, and applicants must live within a reasonable commuting distance of our office location.
Remote positions are not available.
This role requires flexibility to ensure team goals are met, including occasional work outside standard hours.
Initiative and ownership are core to success and directly impact performance evaluation.
Ready to embark on a fulfilling journey with 206 Tours? Take the first step and submit your application today!
For more information about our company, please visit www.206tours.com.
We look forward to welcoming you to the 206 Tours family!
Skills Required
- Minimum of 5 years of professional experience
- Strong computer skills
- Proficiency in data entry
- Exceptional organizational and task-prioritization abilities
- Excellent communication skills
- Attention to detail and accuracy
- Ability to provide excellent customer service
- Travel or hospitality industry experience
- Experience with GDS systems
- Ability to work in-office within reasonable commuting distance
- Flexibility to work occasionally outside standard hours
What We Do
206 Tours is a professional tour operator specializing in faith-based travel, particularly Catholic pilgrimages to sacred destinations around the world. It organizes year-round guided journeys with daily Mass led by priests, opportunities for confession, dedicated tour guides, flights, and accommodations. Its stated aim is to provide exceptional, grace-filled spiritual journeys that help travelers deepen their faith and relationship with God.
