Senior Operations Analyst

Posted Yesterday
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Memphis, TN, USA
In-Office
Senior level
Automotive • eCommerce • Retail • Sales
The Role
Analyzes large operational datasets to develop sales, payroll, expense, KPI, incentive, and executive reporting for thousands of stores. Uses SAS, SQL, Excel, BigQuery, WebFOCUS, Google Cloud Platform, and Unix to identify trends, automate reporting, improve workflows, forecast bonuses, and support operational, finance, compensation, and strategic decisions.
Summary Generated by Built In

As a Senior Operations Analyst, you'll transform large volumes of operational data into actionable business insights that impact thousands of stores and over 99,000 AutoZoners. From setting sales and expense targets to supporting quarterly incentive programs and executive reporting, your work will help ensure our stores are positioned for success.

In this highly visible role, you'll partner across multiple departments to analyze performance trends, enhance reporting capabilities, automate processes, and support strategic operational decisions. If you enjoy solving complex business challenges, leveraging technology to improve efficiency, and influencing results through data, this is an opportunity to make a meaningful impact at one of the nation's most recognized retail brands.

Responsibilities
  • Develop and distribute sales, payroll, and expense targets for more than 7,800 stores using SAS, SQL, Excel, and Google BigQuery.
  • Analyze store performance trends and provide operational insights that support business planning and decision-making.
  • Deliver periodic and ad hoc reporting to support operational and strategic initiatives.
  • Analyze store performance against established targets to support quarterly incentive programs.
  • Calculate bonus attainment results and provide payout data to Compensation partners.
  • Prepare executive-level reporting and summaries related to store performance and incentive achievement.
  • Support Finance teams with bonus accrual forecasting and budgeting activities.
  • Create, maintain, and enhance KPI reporting solutions using WebFOCUS and enterprise reporting tools.
  • Identify opportunities to automate manual processes and improve reporting efficiency, accuracy, and scalability.
  • Partner with technical teams to streamline workflows within Google Cloud Platform and Unix environments.
  • Analyze store footprint data and support creation of new operating regions as AutoZone continues to expand.
  • Collaborate with Field Leadership to evaluate and implement store target adjustments while ensuring compliance with company policies and incentive guidelines.
  • Provide exceptional service and analytical support to business partners across the organization.
  • Build strong relationships with Operations, Finance, Compensation, Technology, and Field Leadership teams.
  • Contribute to a culture of collaboration, innovation, and continuous improvement.
Qualifications

What We're Looking For

  • 2-5 years of experience in operations analysis, business analysis, finance, analytics, or a related field.
  • Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable recommendations.
  • Advanced proficiency in Microsoft Excel, including formulas, data analysis, and reporting.
  • Experience working with SQL and large datasets.
  • Strong communication and interpersonal skills with the ability to collaborate effectively across multiple teams.
  • Experience using data to influence business decisions and improve operational outcomes.
  • Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.

You'll Go the Extra Mile If You Have

  • Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, Data Analytics, or a related field.
  • Experience supporting retail, store operations, or multi-location business environments.
  • Experience automating reporting processes and developing scalable analytical solutions.
  • Knowledge of performance measurement, incentive compensation programs, budgeting, or operational forecasting.
  • Experience with KPI development, dashboard creation, and executive-level reporting.
About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

Skills Required

  • 2-5 years of experience in operations analysis, business analysis, finance, analytics, or a related field
  • Strong analytical and problem-solving skills with the ability to interpret complex data and provide actionable recommendations
  • Advanced proficiency in Microsoft Excel, including formulas, data analysis, and reporting
  • Experience working with SQL and large datasets
  • Strong communication and interpersonal skills for cross-functional collaboration
  • Experience using data to influence business decisions and improve operational outcomes
  • Self-motivated, detail-oriented, and comfortable working in a fast-paced environment
  • Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, Data Analytics, or a related field
  • Experience supporting retail, store operations, or multi-location business environments
  • Experience automating reporting processes and developing scalable analytical solutions
  • Knowledge of performance measurement, incentive compensation programs, budgeting, or operational forecasting
  • Experience with KPI development, dashboard creation, and executive-level reporting

AutoZone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.

  • Retirement Support — A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
  • Equity Value & Accessibility — An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
  • Healthcare Strength — Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.

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The Company
HQ: Memphis, Tennessee
47,192 Employees

What We Do

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!

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