About Us
dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.
As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture.
We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:
- Reliable, high-quality data is the fuel that propels AI-powered data engineering.
- AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve.
- We empower engineers to deliver reliable, governed data faster, cheaper, and at scale.
dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our values.
A positive onboarding experience that ends with the customer using their real data, relevant to their business, and queryable by their organization is critical to future retention and growth of our customer base. We see this role as a critical step in setting up our two-role account team for success. This will report to the Manager, Customer Activation & Onboarding and sit on the onboarding manager team. You will cross-functionally coordinate between sales, solutions architects, professional services, training, and support and must be located in the United Kingdom.
In this role, you can expect to:
- Manage dbt Lab’s largest accounts to initial product adoption while ensuring an amazing start to their customer journey
- Clearly communicate with customer’s about account setup requirements and expectations, align on best practices, and motivate key stakeholders
- Collaborate with sales, professional services, support, and training to deliver a superior customer experience in a condensed period of time
- Meet with prospective dbt Cloud customers to assess which service experience makes sense for them
- Tailor new and existing customer onboarding enablement for your region
- Work with our customers in EMEA
You are a good fit if you have:
- Worked asynchronously as part of a fully-remote, distributed team
- Are a natural cross collaborator
- Harbor an extreme attention to detail
- Can own the (Zoom) room filled with customer executives in varying industries, and aren’t afraid to ask tough clarifying questions
- Have the ability to manage multiple priorities
- Are always thinking about how to balance scale with customer experience
- Have previously worked in a customer success or customer-facing project management role
- Can articulate why professional services can speed time-to-value
You'll have an edge if you have:
- If you used tools like Salesforce, Asana, Rocketlane and Slack
- Understand how dbt can positively impact a customer’s day-to-day
- Flexible paid time off with a culture that actively encourages rest, recharging, and work-life balance — includes a minimum of 28 days’ paid leave in line with UK law
- Healthcare: Monthly stipend to support supplemental medical, dental, vision, life, and disability insurance for you and your eligible dependents
- Generous paid parental leave for all parents, with additional time for birthing parents
- Paid medical leave to support life’s unexpected moments
- Paid caregiver and pregnancy loss leave to support family and personal needs
- Pension contributions with 4% employer match
- Flexible stipends for:
- Health & wellness
- Cellphone & internet
- Home office setup
- Learning & development
- Coworking space renta
Compensation
We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.
- The typical starting salary range for this role is:
- £97,000 to £120,000
- Interview with Talent Acquisition Partner
- Interview with Hiring Manager
- Follow-up project and review call
- Team interview round
dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.
Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.
dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.
dbt Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dbt Labs and has not been reviewed or approved by dbt Labs.
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Fair & Transparent Compensation — Compensation ranges are accessible internally, updated twice a year using external market data, and guided by a stated philosophy targeting competitive cash and equity. Feedback suggests people can understand how their pay is determined relative to market and role.
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Parental & Family Support — Paid parental leave of 16 weeks and additional family‑oriented paid leaves are described as generous and broadly available. A remote‑first setup with encouraged time off further supports family needs.
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Healthcare Strength — Medical, dental, and vision coverage is presented as high‑quality for employees and dependents, complemented by mental health support and company‑paid disability and life insurance (US). Wellness programs and a health‑related travel benefit reinforce overall health support.
dbt Labs Insights
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What We Do
At dbt Labs, we make data work. Our open-source software, dbt, enables anyone who knows SQL to engineer, document, and test data pipelines. By empowering analysts to work like and with data engineers, dbt drastically increases an organization's ability to model and serve analytics. We’ve built a community of 100,000+ people and are backed by top investors including Andreessen Horowitz and Sequoia Capital. dbt is already used and loved by thousands of companies and dbt Cloud enables this workflow at scale. dbt Labs headquarters are in Philadelphia, Pennsylvania, but we are a distributed team and advocate for a remote-first culture. We want our people to work from the places where they are happiest, healthiest, and most inspired to do great things.
Why Work With Us
At dbt Labs, we bring our whole selves to work. We bring our interests and experiences, our cultural influences, our physical and emotional needs, our communication styles and lifestyles, our values, and our curiosity. We have built a lot of trust in each other, and we work hard to be worthy of it.
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