Why Join Us
Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.
- We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
- We offer competitive benefits starting on day one, designed to support your life both in and out of work.
- 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.
The Senior Onboarding & Compliance Specialist is responsible for onboarding new clients, channel partner marketers, and direct clients, while also supporting complex client setups and credentialing efforts for third-party vendors and channel partners. This role requires more critical thinking and leadership skills to mentor and support junior team members.
The Senior Onboarding & Compliance Specialist carries out basic and advanced functions to onboard new clients, including both marketers under channel partners as well as direct clients. The Sr. Specialist also assists with onboarding complex direct client set ups, credentialing third party vendors and credentialing channel partners. A Sr. Specialist must be ready to exercise leadership qualities in assisting junior members of the team.
Job Functions
Onboarding end users, including both direct (including adding branches to CCS programs) and indirect clients, with all three credit bureaus from Check With Me to final subcode, including sending and reviewing onboarding documents, conducting due diligence, processing SAN documents, Equifax commitments and both ITA and credit marts, and other tasks associated with onboarding. Basic understanding of contracts required by direct clients and what contracts allow access to data and applying this knowledge to onboarding direct clients.
Processing end users’ annual renewals, including reviewing mail pieces, telemarketing scripts and emails to consumers in accordance with the FCRA, and processing the required documents required to complete renewals.
Various basic and advanced tasks in EMS to service accounts as needed, including: giving and removing access to data in accordance with an established log in policy, entering pricing and working with other teams to get necessary approvals and fix errors, basic ability to troubleshoot ordering issues.
Determining the credentialing status of third party vendor and communicating with the credit bureaus in regard to vendors’ ability to receive data. Credentialing third party vendors throughout the entire process.
Assisting Onboarding & Compliance Manager with higher-level functions, including: answering basic questions from junior members of team, updating process docs, auditing functions, and updating DocuSign templates.
Basic Qualifications
Bachelor’s and 3 years or HS/GED and 7 years of experience
Excellent customer service skills. Ability to communicate effectively, verbally and written, to confused or irritated internal and external clients.
Excellent written professional communication.
Excellent attention to detail.
Ability to identify mistakes and request assistance in making corrections.
Ability to follow complex processes and procedures accurately.
Must be 18 years of age or older
Preferred Qualifications
Bachelor’s and 5 years or HS/GED and 9 years of experience•
Advanced organizational skills and the ability to self-direct prioritization of tasks.
Compensation
The compensation range for this position is $55,000.00 - $62,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].
Skills Required
- Bachelor's degree and 3 years experience, or HS/GED and 7 years experience
- Excellent customer service skills and effective verbal communication with internal and external clients
- Excellent written professional communication
- Excellent attention to detail
- Ability to identify mistakes and request assistance to correct them
- Ability to follow complex processes and procedures accurately
- Must be 18 years of age or older
- Experience with onboarding and credentialing with credit bureaus and EMS (system usage)
- Bachelor's degree and 5 years experience, or HS/GED and 9 years experience
- Advanced organizational skills and ability to self-direct task prioritization
Deluxe Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deluxe and has not been reviewed or approved by Deluxe.
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Retirement Support — The company provides a 401(k) with employer matching and an employee stock purchase plan, with access beginning quickly for many roles. The 401(k) match, paused during the pandemic, has been reinstated, signaling continued support for long‑term savings.
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Leave & Time Off Breadth — Flexible time off, paid holidays, and paid volunteer time are available, with benefits often starting on day one. Parental leave, adoption and surrogacy assistance, and family medical leave expand time‑off support across life stages.
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Healthcare Strength — Medical, dental, and vision coverage are provided with day‑one eligibility in many cases. Additional resources like disability coverage, an employee assistance program, and multi‑dimensional well‑being support bolster the core health offering.
Deluxe Insights
What We Do
We help enterprises, small businesses and financial institutions deepen customer relationships through trusted, technology-enabled solutions. Here at Deluxe, we help you unlock your potential so that your business successfully grows and thrives which positively impacts our communities all around. Our innovative payments, data and marketing solutions help you Accelerate Growth, Enable Payments and Empower your SMB Relationships. Accelerate Growth – With us, we propel your business forward with data-driven customer acquisition and multi-platform marketing toolkits; accelerate customer acquisition through our targeted data driven marketing campaigns and build brands through our customized, brand compliant web storefronts, promotional products, print services, and retail packaging services. Enable Payments – Our technology solutions enable you to send and process payments more easily. With us, you can optimize your order to cash processes with Lockbox, integrated receivables and bill pay, as well as improve your payer and payee experience with our secure and convenient check products and flexible digital payments. Empower Small Business Relationships – We help empower your small business with tools to start, run, grow and operate the business. We help increase revenue with promotional products, data driven and print marketing and retail packaging as well as support in managing income with our checks and forms, digital payments, and remote deposit capture. We also assist in protecting and branding businesses with logo design, trademark filings and websites and hosting services along with assisting in managing HR and Operations using our incorporation services, and payroll and human capital management. Unlock your potential: www.deluxe.com
