Senior Onboarding and Risk Management Analyst

zerohash is seeking a Senior Onboarding and Risk Management Analyst who will lead the conduct of the company’s onboarding and risk management program to execute the company’s CIP/CDD/EDD, Platform Audit, and Customer Protection Disclosure review functions.  This role will specifically be responsible for implementing zerohash’s KYB/KYC Client Onboarding, KYC Refresh, High Risk Customer and Client Reviews, and zerohash audits along with review of consumer-facing disclosures, marketing, and advertising for consistency with established zerohash standards.  The ideal candidate has practical experience in conducting customer due diligence and risk management-related functions at a financial institution with an AML/CFT Program.  You will report directly to the Manager, Onboarding and Third Party Compliance (or similar).  Previous experience in a B2B2C FinTech context is especially valuable for this role.

#LI-Remote

While this role is fully remote, there is a preference for candidates to be currently located in the AMER or EU/UK timezones.

• Implementing the established onboarding process, including KYB/KYC and documentation
  review.
• Conducting periodic account/customer reviews and applying EDD procedures.
• Completing initial, 30 day, and annual reviews of customers.
• Conducting initial, 30 day, and annual reviews of consumer disclosures, front ends/user interfaces, and marketing and advertising materials for consistency with legal, regulatory, and zerohash requirements
• Identify and recommend appropriate actions for accounts that require EDD.
• Conduct monthly and annual client file review and conduct due diligence searches using OSINT
  tools.
• Coordinate with relevant vendors and service providers to support successful completion of
  responsibilities
• Communicate with Zero Hash clients to retrieve and review AML/CFT, sanctions, and other
  relevant policies, procedures and other documentation as well as consumer disclosure materials
  and related marketing and advertising
• Maintain an understanding of AML regulations; current money laundering schemes; and
  investigative techniques required to apply appropriate controls.
• Assist in automating compliance department functionality and make recommendations on ways to make internal processes more efficient.
• Regularly update and ensure accuracy of all tracking logs for metrics reporting.
• Identify anomalies and escalations for the Chief AML Officer and Director of AML and Third Party
  
• Compliance as they relate to AML initiatives, AML/BSA regulations, and industry best practices
  for AML/BSA analysis as well as for consumer disclosure requirements and standards.Zero Hash Compliance Onboarding and Platform Audit Job Descriptions
• Contribute to a team-oriented and collaborative environment to improve the analytical and
  reporting processes.
• Support the Chief Compliance Officer, Deputy Chief Compliance Officer, Chief AML Officer [Head of Financial Crimes], Director of AML and Third Party Compliance and other leaders as needed.
• Other ad hoc duties as assigned.
• Adhere to and comply with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e., Bank Secrecy Act, USA PATRIOT Act, etc.), as well as adhering to company policies and procedures and client requirements

• College degree
• 3+ years of AML and professional services and direct FinTech compliance experience
  (particularly B2B2C), including EDD and KYB/KYC in a B2B2C environment
• 2+ years of consumer protection-related responsibilities or similar experience
• Familiarity working with third-party case management and risk management tools
• Strong familiarity with Google Suite and Microsoft Suite products
• Hardworking and driven
• Strong time management skills and ability to execute tasks within tight deadlines
• Strong verbal and written communication skills
• Strong interpersonal skills and ability to work effectively with colleagues across regions and
  business units
• Strong project management skills, with ability to multi-task and maintain attention to detail
• Crypto experience a plus
• ACAMS or similar certification a plus
• Experience with MSBs and securities broker-dealers or commodities futures commission
  merchants or other BSA-defined financial institutions a plus
• Ability to work with international colleagues and familiarity with legal and regulatory regimes
  outside of the United States a plus
• Ability to handle a fast-paced work environment and 10+ hour work days is essentia

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
• Vision & Dental Insurance (U.S. only)
• Chance to earn equity
• Maternity & Paternity leave (after 6 months)
• WeWork All Access Membership
• WFH Yearly Stipend
• L&D Yearly Stipend (after 6 months)

zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.
The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global.
zerohash is trusted by some of the world’s most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, BlackRock, DraftKings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zero infrastructure supports millions of end users across brokerage, wealth, payments, and marketplace platforms globally.
The company is deeply regulated and compliance-first, operating across the U.S. and internationally with licenses and approvals that allow partners to enter crypto and stablecoins with confidence. zerohash has become a trusted partner for enterprises seeking to modernize financial products while meeting the highest standards for security, risk management, and regulatory oversight.
To date, zerohash has raised over $280 million in funding from a mix of leading venture firms and strategic investors, including Morgan Stanley, Interactive Brokers, SoFi, Point72 Ventures, Bain Capital Crypto, Lightspeed Venture Partners, and more.
zerohash has been featured in top-tier media outlets such as Bloomberg, CNBC, The Wall Street Journal, Financial Times, Reuters, Forbes, and CoinDesk, and its leadership team regularly contributes to global conversations on the future of payments, investing, and financial infrastructure.
At zerohash, we're building the infrastructure that makes digital money work securely, compliantly, and at global scale.

All zerohash employees are guided by the following characteristics and core principles:

• Independence/Ownership - An ability to work autonomously. Join zerohash, pitch ideas, and shape the work you do.
• Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and ​make a difference every day.
• Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
• Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
• Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
• Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
• Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
• Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

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**We’ve recently seen an increase in individuals impersonating zerohash recruiters to target job seekers. Please stay vigilant and keep the following in mind to ensure you are communicating with the real zerohash team:

• Verified Emails Only: Official outreach will only come from a  @zerohash.com email address.
• No Messaging Apps: We will never contact you via unsolicited text messages, WhatsApp, or Telegram.
• Official Applications: Only apply directly through our careers webpage (zerohash.com/careers) or zero-hash.breezy.hr.

See something suspicious?
If you want to verify an interview request or report a fake job posting or suspicious communication, please contact us immediately at talent @zerohash.com. This email is for fraud reports only. Candidate application inquiries will not be responded to.