Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
We’re an award-winning employer reflecting how our employees are at the very heart of what we do:
- UK & Ireland's premier AWS, Microsoft & Oracle partner
- 3300+ strong, €350/£300m revenue business
- 10+ years as a Great Place to Work in Ireland & UK
- Best Workplace for Women in the UK & Ireland by GPTW
- Best Workplace for Wellbeing in the UK by GPTW
We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!
Job DescriptionKey Responsibilities
- Overall, 7 to 10 years of IT experience with at least 5+ years of OIC Development experience and remaining years of Fusion / EBS Technical.
- Provide L3-level support and technical ownership for Oracle Integration Cloud (OIC) within a managed services environment
- Design, enhance, and optimize integrations between Oracle ERP Cloud, HCM Cloud, third-party SaaS products, and on‑premise systems
- Support and improve existing integrations, ensuring high availability, performance, and adherence to SLA/KPI commitments
- Apply strong knowledge of Oracle SaaS and PaaS extension and integration patterns to drive continual service improvement
- Proactively monitor, troubleshoot, and resolve integration issues, including fault handling, reprocessing, and recovery
- Ensure data security, compliance, and governance across Oracle SaaS, OIC, and OCI-based integrations
- Work closely with functional teams and customers, using knowledge of Finance, Procurement, HCM, and SCM to deliver business-aligned solutions
- Design, maintain, and support operational and analytical reporting using:
- Oracle BI
- OTBI
- BICC
- FRS
- Manage incidents, problems, and changes in line with ITIL processes, ensuring controlled and auditable delivery
- Act as a technical escalation point, collaborating with Oracle Support where required
- Support customer transitions into managed services following Cloud implementations or vendor exit
- Identify recurring issues, lead root cause analysis, and implement permanent fixes
- Contribute to service documentation, knowledge bases, runbooks, and standard operating procedures
Skills & Experience
Essential Skills
- Strong hands-on experience supporting and enhancing Oracle OIC, VBCS, and VBS in production environments
- Proven experience integrating:
- Oracle ERP Cloud
- Oracle HCM Cloud
- SaaS-to-SaaS and SaaS-to-PaaS solutions
- Extensive use of OIC adapters, including:
- Oracle ERP Adapter
- File Server Adapter
- Database Adapter
- FTP Adapter
- Experience configuring and maintaining the OIC Connectivity Agent for on‑premise integrations
- Strong experience with FBDI file generation, upload, and troubleshooting
- Advanced fault handling, reprocessing strategies, and error management in OIC
- Solid technical background in SQL / PL-SQL, ATP / DBCS, and performance tuning
- Strong reporting and support experience with Oracle BI and OTBI
- Ability to translate service issues and change requests into practical, supportable technical solutions
- Good working knowledge of ITIL incident, problem, and change management
- Strong diagnostic, troubleshooting, and customer-facing communication skills
Desirable Skills
- Experience supporting reporting tools such as Smart View and FRS
- Exposure to:
- BPM workflows
- Application Composer
- OBIEE / OBIA
- Oracle Analytics Cloud (OAC) / Fusion Data Intelligence (FDI)
- Oracle Cloud Technical Certifications
Why Version 1?
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.
- Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
- Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
- Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
- Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
- Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
- Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
- Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
- Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.
And many more exciting benefits… drop us a note to find out more.
Version 1 is an equal opportunities employer.
We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring.
We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially.
Video links:
https://www.youtube.com/watch?v=F_d3ELTH5zo
[EM1]Please add the email address for the lead recruiter
Top Skills
What We Do
Version 1 proves that IT can make a real difference to our customers' businesses. We are trusted by global brands to deliver IT services and solutions which drive customer success. Our 3000+ strong team works closely with our technology partners to provide independent advice that helps our customers navigate the rapidly changing world of IT. Our greatest strength is balance in our efforts to achieve Customer Success, Empowered People and a Strong Organisation, underpinned by the commitment to our values. We believe this is what makes Version 1 different and more importantly, our customers agree.
