Senior Officer, System Analyst and Project Support

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Key responsibilities include:

• Collate and analyze statistics of systems used within Retail Credit Management (RCM) regionally.

• Support all projects RCM is involved in.

• Draft relevant system documents such as BRDs and FSDs.

• Ensure system governance is adhered to, and audit ready documents are maintained.

• Responsible for all system related enhancement for CMC and all other systems.

• Lead, coordinate, and provide necessary support including UAT testing and support for project implementation between users and IT.

• Manage CMC collection strategy rule change and provide pre and post implementation support for users.

• Initiate process reengineering/streamlining/automation of current workflow for existing process and enforce proper control process for critical items.

• Identify gaps in existing business and IT processes, recommend and execute implementable solutions to address the issues

• Liaise with all internal and external partners, providing ongoing support as required to the Group Credit Retail.

Requirements:

• Recognized Degree holder (preferably in Computer Science or Statistic or other related field) with minimum of 1 year experience in Information Technology or data analysis in financial industry. Fresh graduates are welcomed to apply.

• Good understanding of the business and information technology, including data networks and database management. Able to review and understand the limitations of technology in relation to key business processes.

• Good project management skills, pro-active, committed and result-oriented with high degree of drive.

• Understanding of AI and how the technology is relevant in business processes

• Knowledge in programming, software development processes an advantage.

• Manage multiple priorities with strong attention to detail and respond to request in timely manner

• Need to be able to deal with counterparts who may not be technologically literate

• A team player who is driven, analytical and meticulous, and possesses good written and verbal communication skills as well as an ability to work independently.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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