Senior Observability Engineer

Posted 2 Days Ago
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Headquarters, AZ, USA
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Own and operate Saxo’s observability platform across hybrid cloud and on-premises infrastructure. Design scalable solutions for metrics, logs, traces, dashboards, and alerting using tools such as Elastic, Grafana, Kubernetes, and SCOM. Partner with engineering, platform, security, and architecture teams; lead incident investigations and post-mortems; improve reliability, performance, cost, and operational efficiency; and establish observability standards and best practices.
Summary Generated by Built In

About the role

As a Senior Observability Engineer at Saxo, you will join a specialised team responsible for the bank's observability platforms. We build and continuously improve solutions that provide visibility into the performance, stability, and health of critical business systems across our hybrid infrastructure.

You will help shape the future of Saxo's observability landscape by designing and operating solutions for metrics, logs, traces, and events across cloud and on-premises environments. Your work will enable engineering teams to better understand, monitor, and improve the systems that power Saxo.
 

Team perspective

"We are the eyes and ears of Saxo Bank's platform health. Our work is critical to maintaining stable and continuous operations across the organisation.

Our team is based in Denmark and India and consists of five specialists. While supporting our current platforms, we are also executing our roadmap for the next generation of observability capabilities."

Responsibilities

  • Own and support the day-to-day operation of Saxo's observability platform.
  • Partner closely with engineering teams to deliver meaningful monitoring and visibility across business-critical systems.
  • Drive priorities, technical direction, and platform improvements within the team.
  • Act as the observability platform architect, ensuring scalability, reliability, and long-term maintainability.
  • Play a key role in delivering the next generation of Saxo's observability platform in collaboration with Enterprise Architecture, platform teams, and business stakeholders.

What success looks like

  • Build expertise across our observability ecosystem, including Elastic, Grafana, Kibana, Kubernetes, SCOM, and Windows Server.
  • Improve visibility, reliability, and operational efficiency by reducing alert noise, enhancing dashboards, and driving actionable insights.
  • Define and promote standards for logging, metrics, dashboards, and alerting.
  • Collaborate with engineering, platform, and security teams to ensure observability is embedded across solutions.
  • Lead incident investigations, contribute to post-mortems, and turn lessons learned into platform improvements.
  • Optimise platform performance, scalability, and cost.
  • Share knowledge through documentation, best practices, and technical guidance across the organisation.

Your profile

You have 5+ years of experience in Software Engineering, Site Reliability Engineering, DevOps, Platform Engineering, or a similar role, with a strong focus on observability.

You bring hands-on experience with observability technologies such as:

  • Metrics: Prometheus, Grafana, CloudWatch, Datadog, Dynatrace, New Relic, or similar.
  • Logging: Elastic Stack, Splunk, Loki, Cloud Logging, or similar.
  • Tracing: OpenTelemetry, Jaeger, Zipkin, X-Ray, or equivalent tracing solutions.

You also have experience with:

  • SRE practices, including SLOs, SLIs, error budgets, and incident management.
  • Distributed systems and cloud-native architectures.
  • Operating and optimising Elastic Stack in production environments.
  • Grafana and Kibana for dashboarding, visualisation, and alerting.
  • Windows Server administration and monitoring, ideally including SCOM.
  • Public cloud platforms such as AWS, Azure, or GCP.
  • Kubernetes, Docker, and container-based environments.
  • Infrastructure-as-Code and CI/CD tooling (Terraform, Helm, CloudFormation, Pulumi, GitOps, etc.).
  • Scripting or development experience in languages such as Java, Python, or Node.js.

We get curious people invested in the world
 

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
 

You will join 2,500 other ambitious colleagues across 11 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success. 
 
We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.  

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!  


How to apply :
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Skills Required

  • 5+ years of experience in software engineering, site reliability engineering, DevOps, platform engineering, or a similar role
  • Strong professional focus on observability
  • Hands-on experience with observability technologies for metrics, logging, and tracing
  • Experience with SRE practices, including SLOs, SLIs, error budgets, and incident management
  • Experience with distributed systems and cloud-native architectures
  • Production experience operating and optimizing Elastic Stack
  • Experience with Grafana and Kibana for dashboarding, visualization, and alerting
  • Windows Server administration and monitoring
  • Experience with public cloud platforms such as AWS, Azure, or GCP
  • Experience with Kubernetes, Docker, and container-based environments
  • Experience with Infrastructure-as-Code and CI/CD tooling
  • Scripting or development experience in Java, Python, or Node.js
  • Experience with SCOM
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The Company
HQ: Copenhagen
1,852 Employees
Year Founded: 1992

What We Do

At Saxo we believe that when you invest, you unlock a new curiosity for the world around you. Discovering an intuitive desire within to actively learn, explore, and ask questions, you will engage with new companies, new communities, maybe even new countries. You could call this an appetite or passion for new knowledge and skills. We call it curiosity. Ultimately everything we do as a company is focused on getting curious people invested in the world by giving our clients more ways to make more of their money. We began in Copenhagen, Denmark in 1992 with a clear vision: to make the global financial markets accessible for more people. In 1998, we launched one of the first online trading platforms in Europe, providing professional-grade tools and easy access to global financial markets for anyone who wanted to invest. Today we are a well-capitalised Danish (EU) bank with top capital ratios and positive rating from S&P, trusted by over 1.2 million clients. As an international award-winning investment firm for investors and traders who are serious about investing, our clients enjoy regulated and reliable access to over 71,000 financial instruments on our industry-leading platforms. Keeping our headquarters in our beloved Denmark, we have expanded our reach to having more than 70 nationalities employed in offices in 14 countries. We are proud of our Scandinavian heritage and we are committed to the values of trust, fairness, and security. We believe this gives our clients the confidence to be adventurous and curious. Curiosity can lead you to places you never could have imagined. When you invest, you stimulate the mind, you see new perspectives, and you broaden your horizons. Personal transformation is inevitable as you develop a sincere interest and curiosity for not only the world, but also for others. At Saxo our greatest hope is for everyone to become engaged, to feel empowered, and to Be Invested

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