Senior Network Operations Engineer

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Cloud • Security • Software • Cybersecurity
Akamai powers and protects life online by solving the toughest challenges and turning the impossible into the possible.
The Role
Operate and support large-scale network infrastructure: troubleshoot routing/switching and backbone/fabric issues, lead high-severity incident response, develop alerts, runbooks, dashboards, monitoring and automation, and install/configure/optimize network systems to improve observability and reliability.
Summary Generated by Built In

Do you have a passion for network engineering technologies?

Are you looking for the freedom to innovate and help shape the next generation of the network?

Join our Network Specialists Team!

Our operations team is responsible for maintaining the reliability, performance, and availability of large-scale network infrastructure. #CoreIPNetworking

Partner with the best

The Senior Network Operations Engineer role involves joining a skilled 24x7 team maintaining reliable, high-performing, large-scale network infrastructure. This position requires collaboration with cross-functional teams to support CDN and cloud compute platforms while enhancing network observability and operational practices.

As a Senior Network Operations Engineer you will be responsible for:

  • Investigating and resolving routing and switching faults across large-scale network environments
  • Troubleshooting backbone and fabric network topology issues
  • Leading and supporting the resolution of high-severity technical incidents
  • Acting as a subject matter expert during incident response and operational reviews
  • Designing, developing, and maintaining alerts, runbooks, dashboards,and monitoring solutions to improve fault detection and operational visibility
  • Installing, configuring, and optimizing network infrastructure while developing operational tools, automation, and technical documentation to support it effectively and efficiently.

Do what you love

To be successful in this role you will:

  • Have a bachelors degree in computer science, information technology, or an equivalent field.
  • Have 5+ years of hands-on experience operating and supporting large-scale network environments.
  • Have excellent communication, stakeholder management, and customer service skills.
  • Possess expertise in IP networking, routing, and switching, with CCNA, JNCIA, or equivalent certifications.
  • Have experience operating and troubleshooting service provider networks and Internet routing protocols, including BGP, IS-IS, OSPF, and MPLS.
  • Have experience writing, modifying, and troubleshooting SQL queries.
  • Demonstrate analytical and problem-solving skills with the ability to perform advanced troubleshooting beyond standard procedures.
  • Have Working hours: Weekend Saturday to Monday (3 days x 12hours) 6pm - 6am (night shift)

Working hours: Weekend Saturday to Monday (3 days x 12hours) 6pm - 6am (night shift)

About us

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

Skills Required

  • Bachelor's degree in computer science, information technology, or equivalent
  • 5+ years hands-on experience operating and supporting large-scale network environments
  • Expertise in IP networking, routing, and switching
  • Experience with service provider networks and Internet routing protocols (BGP, IS-IS, OSPF, MPLS)
  • CCNA, JNCIA, or equivalent certifications
  • Experience writing, modifying, and troubleshooting SQL queries
  • Experience designing and maintaining monitoring, alerts, runbooks, and dashboards
  • Excellent communication, stakeholder management, and customer service skills
  • Ability to perform advanced troubleshooting and lead incident response
  • Willingness to work specified weekend night shift (Saturday to Monday, 6pm-6am)

Akamai Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.

  • Leave & Time Off Breadth Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
  • Parental & Family Support Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
  • Retirement Support A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.

Akamai Technologies Insights

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The Company
HQ: Cambridge, MA
10,285 Employees
Year Founded: 1998

What We Do

At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!

Why Work With Us

Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.

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