Job Title: Senior Network Operations Engineer
Work Location: 145 Broadway, Cambridge, MA 02142
Job Description:
Akamai Technologies, Inc. is hiring for the following role in Cambridge, MA (multiple openings): Senior Network Operations Engineer Diagnosing and solving difficult content delivery and networking challenges; Working on deployment, configuration, operationalization, and maintenance of Akamai networks and products; Identifying and implementing process improvements along with an excellent troubleshooting mindset to resolve complex technical issues; Escalating internally and externally to resolve mapping issues, monitor quality of Akamai mapping network; Developing alerts and dashboards that enable monitoring of network/mapping issues; Collaborating on traffic optimization and network design; Providing technical and product support for customer issues and handling the SME role during internal technical incidents; Developing and maintaining tools, documentation, and procedures to support the operation of a large scale network infrastructure. Telecommuting permitted from anywhere in the United States. AG0328
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Required Qualification:
Master’s degree or foreign equivalent in Computer Science, Software Engineering, IT, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Networking, Telecommunication Networks, or Telecommunications Engineering, plus two (2) years of experience in the job offered or closely related engineering role.
Alternatively, employer will accept a Bachelor’s degree or foreign equivalent in Computer Science, Software Engineering, IT, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Networking, Telecommunication Networks, or Telecommunications Engineering, plus five (5) years of experience in the job offered or closely related engineering role.
Must have: Two (2) years of experience with the following: GSM/CDMA/LTE network operations and maintenance; transmission systems including STM 1-4, CPAN, UHF, and MW; network troubleshooting and fault analysis; routing, signaling, and data communications protocols such as TCP/IP, DHCP; monitoring network traffic and capacity management; and preparing and updating technical documentation for compliance.
About us
At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Connect with us on social and see what life at Akamai is like!
Compensation
Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $138382-$181300 /year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
Skills Required
- Master's degree or foreign equivalent in Computer Science, Software Engineering, IT, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Networking, Telecommunication Networks, or Telecommunications Engineering
- Two years of experience in the job offered or a closely related engineering role with a qualifying master's degree
- Bachelor's degree or foreign equivalent in a listed technical discipline plus five years of experience in the job offered or a closely related engineering role
- Two years of experience with GSM, CDMA, and LTE network operations and maintenance
- Two years of experience with transmission systems including STM-1 through STM-4, CPAN, UHF, and microwave
- Two years of experience with network troubleshooting and fault analysis
- Two years of experience with routing, signaling, and data communications protocols including TCP/IP and DHCP
- Two years of experience monitoring network traffic and managing capacity
- Two years of experience preparing and updating technical documentation for compliance
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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