Carnegie Mellon University’s department of Computing Services is searching for a Senior Network Operations Engineer. This is a dynamic opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by providing essential support by deploying, configuring, maintaining and monitoring of LAN and WAN networks.
Core Responsibilities:
Monitor and ensure the security and reliability of network infrastructure.
Collect and analyze data to evaluate network performance, diagnose issues, and define user and system requirements.
Deploy, configure, manage, and monitor Wireless, LAN, and WAN environments, including routing, switching, DNS, DHCP, 802.11 wireless LANs, TCP/IP, Ethernet, SNMP, and VPN technologies.
Maintain accurate and current network documentation.
Provide tier 3 support for complex network issues, performing advanced troubleshooting and implementing effective solutions.
Perform additional duties as assigned.
You should demonstrate:
Problem-solving and reasoning skills
Organization, planning and project management skills
Qualifications:
Bachelor’s degree in Computer Engineering or Computer Science, or an equivalent combination of education and relevant experience.
3–5 years of experience in Network Administration, Network Deployment and Support, and/or Network Security Administration.
CCNP (Cisco Certified Network Professional) certification preferred.
Advanced experience and/or certification with Cisco Systems and/or Aruba Networks wireless infrastructure deployments desired; experience with other wireless vendors also valued.
Experience with cloud connectivity, service deployment, and operations.
A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.
Requirements:
Successful background check
Are you interested in this exciting opportunity?! Apply today!
Joining the CMU team opens the door to an array of exceptional benefits.
Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!
For a comprehensive overview of the benefits available, explore our Benefits page.
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PAJob Function
NetworkingPosition Type
Staff – RegularFull Time/Part time
Full timePay Basis
SalaryMore Information:
Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world.
Click here to view a listing of employee benefits
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
Statement of Assurance
Carnegie Mellon University Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carnegie Mellon University and has not been reviewed or approved by Carnegie Mellon University.
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Retirement Support — Retirement support is positioned as a standout, with automatic employer contributions to a TIAA-administered plan at 8% of base salary (and 9.78% for 9‑month academic appointments), plus optional employee deferrals. Vesting after three years is clearly specified, which helps set expectations for long-term value.
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Parental & Family Support — Parental and family support is strengthened by 100% paid parental leave for six weeks and 100% paid maternity leave for 6–8 weeks (delivery-type dependent), effective July 1, 2024. Childcare support is also referenced through a Cyert Center subsidy up to $5,000 per family, alongside no-cost EAP access.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits include free Pittsburgh Regional Transit access and access to fitness classes and facilities, adding recurring non-cash value to the overall package. Pittsburgh’s relatively affordable cost of living can further increase the perceived adequacy of a given salary compared with higher-cost coastal hubs.
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Carnegie Mellon University founder Andrew Carnegie said: "My heart is in the work." No statement better captures the passion and drive of our people to make a real difference. At Carnegie Mellon, we're not afraid of the work. Our educational environment creates problem solvers, drivers of innovation and pioneers in technology and the arts. Employers in every field say our graduates are ready to hit the ground running the day they graduate. So, join us. Whether you're looking for a career or an education. Or both.
