The Senior Network Manager is responsible for leading the strategy, stability, security, and continuous improvement of Bob’s enterprise voice and data networking environments across corporate, retail, and distribution operations. This role combines hands-on technical expertise with people leadership to ensure reliable network performance, successful project execution, and exceptional service delivery.
This leader will oversee network engineering operations, manage internal and offshore resources, support escalated technical issues, and partner cross-functionally to deliver scalable and secure infrastructure solutions that support business growth.
Work environment may include a combination of in-office and remote work based on business needs. This role participates in on-call escalation support and may require occasional off-hours work and travel for deployments, cutovers, or operational support.
What You’ll Bring to Bob’s
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, leadership capabilities, strategic thinking, operational excellence, and customer-focused problem solving.
If you thrive in fast-paced environments, enjoy mentoring technical teams, and are passionate about building secure, scalable network solutions, this is an exciting opportunity to make a meaningful impact.
Key Skills for Success
Core Competencies & Expertise
- Enterprise networking expertise including LAN/WAN, routing, switching, wireless, SD-WAN, and network security
- Strong troubleshooting and escalation management skills within complex enterprise environments
- Experience supporting Cisco-based infrastructure including routing, switching, firewalls, voice, and collaboration technologies
- Ability to lead network operations while balancing project delivery, operational priorities, and service levels
- Leadership experience managing technical teams including hiring, coaching, mentoring, workload planning, and performance management
- Knowledge of Layer 3 networking protocols including BGP, OSPF, and EIGRP
- Experience managing secure connectivity solutions including VPNs, firewalls, and disaster recovery networking
- Ability to oversee network monitoring and management platforms to proactively identify and resolve issues
- Vendor and service-provider management experience including SLA oversight, escalations, procurement, and lifecycle planning
- Strong communication skills with the ability to translate technical concepts for business stakeholders
- Experience supporting geographically dispersed environments and coordinating cross-functional initiatives
- Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously
Preferred Competencies & Skills
- Experience with Cisco Call Manager, SIP trunking, video conferencing, and contact center ecosystems
- Exposure to public cloud networking concepts including AWS, Azure, or GCP
- Knowledge of network automation, process improvement, and infrastructure optimization strategies
- Experience supporting retail, multi-site, or large-scale enterprise environments
- Familiarity with ITIL or service management frameworks
- Ability to develop technical standards, documentation, and operational best practices
- Proficiency with Microsoft applications including Visio for documentation and design artifacts
Who We Are
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
Benefits & Perks
- Competitive Medical, Dental, and Vision Insurance
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
- Employee Discount starting on Day 1, plus exclusive partner discounts
- And so much more!
Our Culture & Core Values
At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment.
Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
Minimum Qualifications
- 5+ years of enterprise networking experience supporting complex environments
- 3+ years of hands-on network engineering experience including routing, switching, wireless, and security
- 2+ years of voice or collaboration technology experience
- 2+ years of direct people leadership or formal supervisory experience
- Experience leading technical projects and coordinating cross-functional initiatives
- CCNA Enterprise certification required
- Bachelor’s degree in Computer Science, Engineering, Business Management, related field, or equivalent experience preferred
- Master’s degree preferred
Physical Demands
- Ability to sit, stand, walk, and use a computer for extended periods
- Ability to lift and move equipment up to 50 lbs with or without assistance
- Ability to access network, telecom, and data center environments as needed
Diversity is a Core Value at Bob’s
At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.
We are committed to creating a place as diverse as the communities we serve.
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$123,000 - $155,000
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Skills Required
- 5+ years of enterprise networking experience supporting complex environments
- 3+ years of hands-on network engineering experience including routing, switching, wireless, and security
- 2+ years of voice or collaboration technology experience
- 2+ years of direct people leadership or formal supervisory experience
- Experience leading technical projects and coordinating cross-functional initiatives
- CCNA Enterprise certification required
- Bachelor's degree in Computer Science, Engineering, Business Management, related field, or equivalent experience preferred
- Master's degree preferred
What We Do
When Bob Kaufman opened the first Bob’s Discount Furniture in Newington, Connecticut in 1991, he had a mission: to provide unmatched value while never sacrificing integrity or honesty to do so, meaning no deception or phony gimmicks. That became “the Bob’s Way,” and it remains our approach to this day, with more than 170 home furnishings stores located across the U.S. Shop in-store and online at mybobs.com Our mission extends beyond just providing excellent furniture at everyday low prices, though. We also have a goal to help better the communities surrounding each of our locations through the Bob’s Outreach program and the Bob’s Discount Furniture Charitable Foundation, but those are just the beginning. We donate a total of more than $2.75 million to charities each year because we believe that giving back is our responsibility and privilege as a company. In addition to offering high-quality products at unbeatable prices, we also aim to provide an unparalleled shopping experience with on-the-house treats. Pop into one of our in-store cafés and you’ll see that we also collect donations. All the money collected through Bob’s Café Collections for a Cause is matched by Bob’s, and 100 percent of those donations go to a number of charities such as the Special Olympics and Operation Homefront. Interested in a career with Bob’s? We employ 5,000 employees across our 160 locations, all of whom contribute to the high level of integrity and transparency Bob’s is known for. We provide career growth and training as well as competitive compensation and benefits in a fun and fast-paced environment. Join us in our goal to make Bob’s a household name in furniture from coast to coast by looking into our job listings on LinkedIn as well as https://www.mybobs.com/careers. If you’d like to get to know more about our company and why we take such pride in what we do, connect with us on Facebook at https://www.facebook.com/mybobs/ and follow us on Instagram & Twitter @MyBobs.
