As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
This role leads complex customer network deployments that power Ciena’s mission of enabling the world’s most adaptive networks. It drives technical excellence, advances engineering capability, and strengthens customer trust through precise execution and collaborative leadership.
How you will make an impact:
Lead end‑to‑end delivery of customer network designs across planning, detailed engineering, testing, and acceptance.
Govern design quality across optical transmission, Dense Wavelength Division Multiplexing (DWDM), Optical Transport Network (OTN), Synchronous Digital Hierarchy (SDH), Ethernet, Network Management Systems (NMS), and Data Communications Network (DCN).
Guide engineering teams in translating high‑level designs into detailed, standards‑compliant deliverables.
Direct troubleshooting, escalations, and technical governance for high‑complexity issues.
Strengthen collaboration with Project Management, Systems Engineering, Field Services, and Customer Operations.
Drive continuous improvement in engineering workflows, documentation, and project predictability.
Represent engineering in customer and executive reviews, clearly articulating risks and mitigation strategies.
The must haves:
12+ years of relevant telecom engineering experience(+)
People management experience is a must with at least 4-6 years of experience imn leading teams.
Strong background in telecom networks including DWDM, Submarine DWDM communication technologies, OTN, and data centre interconnects.
Proven experience in DWDM/OTN link integration, commissioning, and acceptance testing.
Solid understanding of Layer 2 and Layer 3 technologies, including protocols such as OSPF, Intermediate System to Intermediate System (ISIS), Border Gateway Protocol (BGP), Virtual Local Area Network (VLAN), and Rapid Spanning Tree Protocol (RSTP).
Demonstrated leadership in managing and developing engineering teams.
Strong communication, stakeholder engagement, and conflict resolution skills.
Ability to simplify complex technical concepts for diverse audiences.
Willingness to work from the office as part of a hybrid working model
Nice to haves:
Experience with large‑scale legacy network migrations.
Exposure to global, multi‑time‑zone project delivery.
Knowledge of submarine cable network activation or new cable lighting.
Familiarity with process improvement frameworks.
Experience creating engineering templates and knowledge repositories.
Background in partner enablement or technical training.
Working knowledge of customer‑facing technical leadership.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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