Forward Slash Technology is a St. Louis-based Cyber Security, Information Technology, and Managed Services provider.
We are seeking a Senior Network Engineer to join our St. Louis-based team. This is a client-facing role in which you will lead technical strategy and service delivery for a variety of SMB and enterprise clients. You'll design, implement, and secure complex IT infrastructures, mentor junior team members, and engage directly with clients to drive high-impact technology decisions. You’ll collaborate in a culture that values innovation, mentorship, and continuous learning.
- Environments supporting 50–400 endpoints
- Multi-site networks across 30+ client organizations
- Infrastructure SLAs maintained at or above 99.9% uptime
RESPONSIBILITIES
- Oversee daily, weekly, and monthly maintenance to ensure client systems remain efficient and secure
- Direct and implement high-level IT projects, collaborating with clients and team members to meet deliverables
- Develop and maintain project roadmaps, ensuring alignment with strategic client objectives
- Serve as a technical escalation point for advanced troubleshooting and complex problem-solving
- Conduct code reviews, solution design reviews, and participate in peer mentoring
- Provide technical leadership and mentorship to mid-level and junior engineers
- Ensure client SLAs are met or exceeded through proactive monitoring and performance tuning
- Lead discovery and architectural design sessions with new clients
- Standardize documentation and technical procedures for internal and external use
QUALIFICATIONS
Technical Expertise
- Networking & Infrastructure: 10+ years supporting IT networks in MSP environments. Proficient in Layer 2/3 switching, routing (OSPF, BGP), DNS, DHCP, and designing high-availability architectures with failover and disaster recovery
- Firewall & Security Appliances: Extensive experience with Barracuda, Fortinet, SonicWall, Meraki, and related firewall deployments
- Microsoft Ecosystem: Advanced expertise in Active Directory, Exchange (including O365), and Windows Server environments
- Virtualization & Cloud: Skilled in VMware, Hyper-V, and hybrid infrastructure solutions using Azure, Quest Rapid Recovery, and Barracuda tools
- VoIP & Communications: Deploy and manage VoIP systems (Mitel, Avaya), following industry best practices for network integration
- Server & Platform Administration: Proficient in managing SQL Server, Unix/Linux systems, IPSEC/SSL VPNs, and web hosting services
- Spam & Content Filtering: Experience implementing Barracuda web and spam filtering solutions
Security & Compliance Expertise
- Deep understanding of security frameworks such as NIST, ISO 27001, and CIS Controls
- Experience implementing and managing IDPS, NAC, WAF, and VPN solutions
- Familiarity with Zero Trust Architecture and IAM platforms
- Ensure secure client infrastructure through proactive risk identification and response
Project & Client Management
- Demonstrated success managing IT projects and customer-facing initiatives
- Excellent communication skills with both technical and non-technical stakeholders; adept at building long-term client relationships and delivering high-touch service
- Prior IT consulting experience (MSP background/experience is preferred)
Other Qualifications
- Ability to work on multiple projects simultaneously and prioritize work to meet adapting deadlines
- Strong analytic and problem-solving abilities
- Attention to detail
- Willingness to participate in on-call support activities and work irregular hours when needed
- Bachelor’s degree in computer science or related field
Preferred Certifications
- Cisco Certified Internetwork Expert (CCIE)
- Cisco Certified Network Professional (CCNP)
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified Solutions Expert (MCSE) – Cloud Platform & Infrastructure
Compliance & Background Requirements
To maintain employment with our company, by mandate, each employee MUST
- Be a U.S. Citizen and hold a valid driver’s license with a clean record
- Pass a MSHP/Federal fingerprint-based background check
- Complete the CJIS Security & Privacy Training Certification
This is a full-time, onsite position based in our St Louis, MO office.
Top Skills
What We Do
Forward Slash Technology is a St. Louis-based IT consulting and outsourcing firm. We serve small and medium-sized businesses with their IT needs including managed services, IT consulting, cloud computing, network security, infrastructure management, VoIP, video surveillance, software development, website development and more.
Outsourcing your organization's IT requirements reduces overhead, resource consumption and will help control your operating costs. Scaling and utilizing resources for every organization is crucial for developing efficient, sustainable business models. With 24/7/365 availability, Forward Slash Technology is ready to engineer, monitor and manage your IT.
