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JOB FUNCTION / SUMMARY:
The Senior Network Engineer maintains and monitors a data and voice network for all users focused on the highest uptime possible by configuring to industry best practices. The Senior Network Engineer will serve as a technical expert by providing direction to other Network Engineer team members.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Performs advanced network troubleshooting to isolate and diagnose critical network problems.
- Plans and implements the upgrades of network hardware including perimeter firewalls and software components as required.
- Mentors other Network Engineers on the team and provides technical direction and advice as needed.
- Monitors network performance via SolarWinds ORION or other network monitoring tools. Notifies management of any critical issues.
- Performs bandwidth utilization/traffic studies on a monthly basis in order to provide properly sized circuits to all bank sites. Provide evidence along with recommendation capacity increase to Network Services Manager.
- Establishes network security for new networks being installed or upgraded.
- Provides users and other technical groups with network technical support via documentation and formal information sharing sessions.
- Assembles, configures, and install data network hardware including firewalls, routers, switches, at Core Sites and remote sites.
- Participates in the disaster recovery planning and testing process as it relates to network infrastructure.
- Responds to needs and questions of users concerning their access of network resources.
- Responsible for monitoring and evaluating the overall operation of the network (LAN and WAN) to ensure optimum performance, utility, and usability involving meeting with network carrier on a monthly basis to discuss uptime/downtime, performance, traffic studies.
- Maintains contact with network hardware providers involving monthly meetings with the provider to discuss upgrades, patches, and new products.
- Evaluates vendor hardware, software and network equipment products and services and recommends purchases consistent with the Bank's long-term and short-term objectives.
- Maintains accurate and current documentation of installation settings, specifications, and network layouts.
- Keeps logs, files periodic status reports and maintains Service Level Agreement reporting.
- Ensures necessary hardware and circuits are ordered and programmed properly for new sites including any circuit disconnects that may occur as part of site closings.
- Collaborates with management to ensure the cost-effectiveness of the Bank’s network.
- Ensures network equipment complies with industry standards.
- Maintains current training/certifications with regards to components used in bank’s network.
SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
- Four-year degree or university program certificate
- 5-7 years of related experience working in a large Data Center environment or equivalent combination of education and experience
- Professional level or higher certifications from Cisco and/or Juniper (CCNP, JNCIP) preferred.
- Experience with Juniper Routers and Switches, Versa CSG SD-WAN Appliances, Fortinet Firewalls, HP Clearpass, Aruba APs and Juniper Apstra is preferred.
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
- Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
What We Do
We create opportunities for our clients and the communities we serve. We offer a wide array of banking and financial services at locations in Alabama, Florida, Louisiana, Mississippi and Texas.
Through a steadfast commitment to our century-old core values we’ve created a company culture built around respect, diversity and teamwork that recently landed Hancock Whitney on Forbes’ list of America’s Best Midsize Employers.
Our core values are lived out by the actions of our associates throughout our footprint. Commitment to service is not just something that we say on a poster. Its lived out in the actions of the women and men that seek to provide exceptional service every day in our local communities.