Senior Network Engineer

NMI is seeking a Senior Network Engineer with a deep passion for IT and extensive experience in network architecture and operations. As part of our SRE team, you will play a key role in maintaining and enhancing our global network infrastructure in a fast-paced, high availability environment.

The SRE team is responsible for the seamless operation of all hardware and software within both production and office environments. This includes a WAN connecting multiple sites across the globe, which must maintain 24x7 availability with minimal downtime.

In this role, you will focus on the maintenance of our global network, connecting our data centers and supporting the core of our platform. You will also have the opportunity to contribute to the design and migration of our platform to next-generation infrastructure.

The Ideal Candidate:

• Has extensive experience with network architecture, including WANs, LANs, and data center environments, and is always eager to learn more about emerging networking technologies
• Enjoys the challenge of maintaining and enhancing both legacy and modern network systems, finding creative solutions that improve resiliency, performance, and ease of management
• Is skilled in automating routine network tasks and is passionate about implementing monitoring, metrics, and alerting to ensure network reliability and performance
• Has experience working in environments with a mix of on-premise and cloud-based infrastructure, and understands the nuances of hybrid networks
• Is comfortable collaborating with a globally distributed team of skilled professionals, building strong relationships with colleagues across different time zones and regions
• Believes that a network is not fully operational until it has the necessary visibility and monitoring to ensure it meets the highest standards of availability and performance

Key duties:

• Oversee and maintain all network devices, ensuring continuous operation and optimal performance
• Collaborate in the design and enhancement of network architecture to support current and future business needs
• Manage the full lifecycle of network hardware, including procurement, installation, maintenance, and decommissioning
• Conduct thorough reviews of firewall and switching configurations to ensure compliance with security and performance standards
• Participate in an on-call rotation to respond to and resolve network-related incidents promptly
• Continuously test, monitor, and document network performance, implementing improvements as necessary
• Develop and configure routing policies and procedures, regularly refining them to optimize network performance
• Perform root cause analysis for network incidents, implementing solutions to prevent recurrence and improve network resilience

This is a fully remote role (work anywhere in the US); however, if you live within a reasonable commutable distance, we’d love to see you in the office from time to time!  Periodic travel (typically 1-4 times a year) will be required to company colocation facilities, at company expense.

Essential Skills & Experience:

• Network Management & Configuration: 5+ years of hands-on experience managing and configuring network devices, preferably Juniper and Fortinet, in high-availability production environments. This includes the design and implementation of multi-site WAN environments using routing protocols such as BGP and OSPF
• VPN Administration: 3+ years of experience administering corporate VPN solutions, supporting 500 or more daily users.
• Network Security and Availability: Demonstrated 3+ years of experience in network security, including the design and implementation of firewalls withHA/Clustering solutions in environments with regulatory compliance requirements (e.g., PCI-DSS, HIPAA) and uptime demands of 99.99% or higher.
• Technical Documentation & Troubleshooting: Proven ability to design networks and document them clearly for team understanding, paired with excellent troubleshooting skills.
• Communication: Strong written and verbal English communication skills.

Preferred Skills and Experience:

• Load Balancing & Firewall Expertise: Strong preference for experience with F5 LTM load balancers and Palo Alto GlobalProtect, as well as advanced firewall HA/Clustering, DDoS mitigation, and WAF solutions (e.g., CloudFlare, Akamai, or Silverline).
• Certification & Specialized Knowledge: JNCIS certification or higher is strongly preferred
• Cloud & Automation Experience: Demonstrated experience with cloud network design and management across AWS, Azure, or GCP, coupled with automation skills in scripting languages such as Python or Bash/ZSH.
• Security Device Administration: Proficiency in administering and deploying IPS security devices to provide compliance and protection in complex, regulated environments.

We Offer:

• Annual salary of $120,000 - 150,000 + bonus
• A remote first culture!
• Flex PTO 
• Health, Dental and Vision Insurance
• 13 Paid Holidays
• Company volunteer days

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don’t feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info’ box on our application to tell us more about your path.

What we do!

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

#LI-Remote