The Field Engineer will deploy, install and maintain servers, routers, edge switches, telecommunication systems, UPS systems, and desktop PC hardware in support of customer operations. This is a fast-paced program that requires someone who works well in a dynamic environment.
The Field Engineer is responsible for procedural input to the planning, preparation, and execution of all projects. Responsible for the technical direction, leadership and training of less experienced staff. Must have the ability to complete complex assignments without direction and direct those engineers that are more junior.
A key requirement is that applicants must be US Citizens.
Perform the physical setup and configuration of desktop hardware and software to include external peripherals that may be required.
Troubleshoot network connectivity issues
Install applicable equipment (with racks if needed)
Perform onsite testing of equipment and coordinate with other engineers
Install and connect applicable cables
Coordinate pick-up and delivery of equipment
Troubleshoot desktop and network anomalies and contact the appropriate groups for additional support
Serve as technical liaison between the site and the appropriate technical business area for resolution of IT issues and system upgrades
Build workstations per established procedures
Manage software and hardware support as needed
Maintain access control by creating new user accounts, maintain existing accounts and troubleshoot user login or access issues
Monitor server activities and provide technical support that requires expert knowledge using advanced technical principles
Maintain operational status of all phone systems
After hours response/resolution for technical issues
Education: Degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering, or related field; or if no degree, 8-10 years of related experience performing engineering functions on programs of similar size, scope and complexity
8+ years as an engineer supporting technical programs
Experience in IP Related Services: TCP/IP
Experience installing and maintaining Cisco routers and switches
Experience with UPS systems and AC/DC power systems, including installation/connection
Working knowledge of CAT 5 and CAT 6 cable, connectors and demonstrated capability of fabricating required equipment
Knowledge of fiber, servers, routers, edge switches and desktop hardware
Experience using Remedy, Visio, and MS Office
Your recruiter will be happy to walk you through your U.S.-specific benefits, which include:
Healthcare Coverage: Comprehensive medical, dental, and vision plans.
Time Off and Leave Policies: Generous paid time off (PTO), paid company holidays, generous parental and family leave.
Protective Insurances: Life insurance, short- and long-term disability coverage, and accident protection.
Compensation and Rewards: Competitive salary structures, performance-based incentives, and merit-based compensation reviews.
Retirement Plans: 401(k) plans with company matching.
Please note that benefits may vary by region, department and role. We encourage you to speak with your recruiter to learn more about the specific benefits available for your position.
About Kroll
Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.
In order to be considered for a position, you must formally apply via careers.kroll.com.
We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.
The current salary range for this position is $100,000 to $150,000
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Skills Required
- Degree in Electrical Engineering, Computer Engineering, Computer Science, Systems Engineering, or a related field; alternatively, 8-10 years of related engineering experience on comparable programs.
- 8+ years of experience as an engineer supporting technical programs.
- Experience with IP-related services, including TCP/IP.
- Experience installing and maintaining Cisco routers and switches.
- Experience with UPS systems and AC/DC power systems, including installation and connection.
- Working knowledge of CAT 5 and CAT 6 cables and connectors, with demonstrated equipment fabrication capability.
- Knowledge of fiber, servers, routers, edge switches, and desktop hardware.
- Experience using Remedy, Visio, and Microsoft Office.
- Must be a U.S. citizen.
Kroll Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroll and has not been reviewed or approved by Kroll.
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Healthcare Strength — Medical, dental, and vision coverage with HSA/FSA options are part of the U.S. package, alongside life and AD&D. Breadth across core health benefits is positioned as competitive for a large advisory firm.
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Retirement Support — A 401(k) plan with company match is a core element of the package. Retirement support is consistently highlighted as competitive within total rewards.
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Leave & Time Off Breadth — Paid holidays, sick leave, and PTO are included, with generous time off and parental/family leave for U.S. roles. Some roles also offer hybrid/WFH flexibility that complements time-off usability.
Kroll Insights
What We Do
Kroll is the world’s premier provider of services and digital products related to valuation, governance, risk and transparency. We work with clients across diverse sectors in the areas of valuation, expert services, investigations, cyber security, corporate finance, restructuring, legal and business solutions, data analytics and regulatory compliance. Our firm has nearly 5,000 professionals in 30 countries and territories around the world. For more information, visit www.kroll.com.
