Industry Type: IT Services & Consulting
Employment Type: Full Time
Role Category: Technical Support
Job Location: Jammu
Education: UG: Any Graduate, B. Tech/B.E. in E&C, CS, IT
Experience: Minimum 5-6 years of experience in Network environment
RVS iGlobal is looking for a passionate and highly self-motivated individual to join our team and work primarily as a Senior Network Engineer to design, implement, maintain, and support all network and server infrastructure by monitoring network status to ensure maximum network performance at all times. Monitors investigate and diagnose any issues with service partners and customers.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
If you believe you meet the required criteria, please click on the link below to complete this mandatory short interview.
Once you submit your response, our team will review it and follow up with the next steps.
RequirementsKey Responsibilities
Network Operations & Support
- Provide remote support for diagnosing, troubleshooting, and resolving network incidents and service requests.
- Manage multiple tickets while adhering to SLAs, priorities, and best practices.
- Perform advanced troubleshooting across LAN, WAN, and wireless networks.
- Configure, manage, and upgrade firewalls across platforms such as FortiGate, Palo Alto, Cisco, SonicWall, Sophos, Check Point, and DrayTek.
- Implement and maintain:
- Security policies and firewall rules
- NAT (SNAT/DNAT) and port forwarding
- VPNs (site-to-site and remote access)
- Security policies and firewall rules
- Handle security vulnerabilities (e.g., CVEs) including planning and executing firewall upgrades.
- Support network security migrations and implementations in enterprise environments.
- Configure and troubleshoot enterprise switches including:
- HP, Aruba, Cisco Core Stack, L2/L3 managed switches
- HP, Aruba, Cisco Core Stack, L2/L3 managed switches
- Troubleshoot:
- VLANs, trunking, and segmentation
- Spanning Tree Protocol (STP) and loop prevention
- VLANs, trunking, and segmentation
- Support routing protocols such as OSPF and BGP.
- Perform subnetting and CIDR calculations.
- Deploy and troubleshoot wireless solutions across platforms such as:
- Ruckus, HP Aruba, Meraki, Ubiquiti
- Ruckus, HP Aruba, Meraki, Ubiquiti
- Diagnose issues related to interference, coverage, authentication, and performance.
- Implement network changes, upgrades, and service recovery activities.
- Design and deploy:
- Segmented networks for multi-tenant environments
- Secure internet access solutions
- Segmented networks for multi-tenant environments
- Configure VLAN trunking and ensure proper propagation.
- Identify and mitigate risks associated with protocols like VTP.
- Perform structured troubleshooting using the OSI model.
- Analyze packet flow including:
- Source/destination MAC and IP behavior
- NAT translations across network paths
- Source/destination MAC and IP behavior
- Troubleshoot:
- Application access issues (e.g., firewall blocks)
- Network performance issues (latency, packet loss, slow throughput)
- Intermittent connectivity issues (e.g., VoIP/desk phones)
- Application access issues (e.g., firewall blocks)
- Conduct interface-level diagnostics (errors, drops, duplex, utilization).
- Act as a technical lead during incidents, changes, and service recovery.
- Collaborate with internal teams and stakeholders.
- Identify opportunities for automation and process improvement.
- Maintain accurate documentation of configurations and procedures.
Switching
- HP, Aruba, Cisco Core Stack, L2/L3 Managed Switches
- Palo Alto, Cisco, Fortinet, SonicWall, Sophos, Check Point, DrayTek
- Meraki (cloud-managed networking)
- Ruckus, HP Aruba, Meraki, Ubiquiti
- TCP/IP, VLANs, STP, Routing (OSPF, BGP)
- NAT (SNAT/DNAT), VPNs (IPSec)
- QoS and traffic management
- Strong hands-on experience in multi-vendor network environments.
- Deep understanding of:
- Routing & switching concepts
- Network security principles
- Firewall configuration and VPN technologies
- Routing & switching concepts
- Proven experience in:
- Network troubleshooting (L2–L7)
- Security implementations and migrations
- Network troubleshooting (L2–L7)
- Strong analytical and problem-solving skills using structured approaches (OSI model).
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and documentation skills.
- Graduate/Postgraduate in Computer Science or related field
- 5–6 years of professional IT experience
- Minimum 3 years of experience in Network Security administration and migrations
- Hands-on experience implementing enterprise network security solutions
- Exceptional verbal and written communication skills
- CCNA (completed or in progress)
- Fortinet Certified Professional (FCP) or equivalent
- Additional certifications (Palo Alto, Cisco, etc.) are a plus
Benefits
• Annual Bonus
• Provident Fund
• Performance bonuses
• Employee's State Insurance Corporation
• Medical Insurance
• Night Allowances
• Pick and Drop facilities (Only for Female Staff)
• Day outs for Staff
• Team Parties
• Maternity/ Paternity leaves
• Retirement Benefits
• National and International tour packages after
successful completion of service as per company policies
• Paid Time Off
• Flexible work schedules and workplace perks like
on-site snacks
•
Flexible working
Skills Required
- Minimum 5-6 years of professional IT or network environment experience
- Minimum 3 years of network security administration and migration experience
- Graduate or postgraduate degree in Computer Science or a related field; B.Tech/B.E. in Electronics and Communication, Computer Science, or Information Technology accepted
- Strong hands-on experience in multi-vendor network environments
- Deep understanding of routing, switching, network security, firewall configuration, and VPN technologies
- Proven L2-L7 network troubleshooting experience
- Experience implementing enterprise network security solutions
- Strong analytical and structured problem-solving skills using the OSI model
- Ability to manage multiple priorities in a fast-paced environment
- Excellent verbal, written communication, and documentation skills
- CCNA certification, completed or in progress
- Fortinet Certified Professional or equivalent certification
- Palo Alto, Cisco, or other additional networking certifications
Similar Jobs
What We Do
RVS iGlobal is a London-headquartered white-label IT services provider with a network operations centre in India. It helps managed service providers, IT service providers, cloud providers, SaaS vendors, and other organisations extend their capabilities through 24/7/365 technical helpdesk, NOC and SOC operations, RMM, backup and server monitoring, Microsoft 365/Azure cloud support, migrations, automation, and remote office-professional services and project delivery.
