The Role
Designs, implements, supports, and optimizes enterprise-wide networks supporting more than 5,000 devices. Responsibilities include routing and switching, network security, monitoring, troubleshooting, root-cause analysis, automation, VoIP integration, documentation, hardware and software evaluation, vendor and contract support, and collaboration with development, QA, telecommunications, and IT teams.
Summary Generated by Built In
Benefits
U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
The Senior Network Engineer is responsible for the engineering, architecture, support, routing, switching, documentation, troubleshooting, transport topologies, network hardware, security, VoIP, customer relations, and all services within the infrastructure. The Senior Network Engineer will provide our Client with expert network design and daily operational support of the Enterprise-wide network, including participation in planning, installation, maintenance, management, and coordination.
Essential Functions:
- Provide technical expertise to perform root cause analysis of service interrupting incidents; develop and implement strategies to prevent a recurrence
- Interact daily with the development, QA teams, and specialized operations teams to design and deploy each new generation of our compute and network fabric
- Create or propose technical solutions when faced with a new complex systems design or process issue, where little or no precedent exists
- Take responsibility for prioritizing critical, competing tasks that may lack clear end results
- Drive operational improvements upstream into product development efforts
- Drive creation and execution of documentation, process and procedure improvements to streamline and optimize work performed
- Analyzes users' needs. Recommends appropriate network configurations to meet users’ needs and departmental standards
- Implements and maintains bridges, routers, gateways, remote access servers, domain servers, security firewalls, application and device servers, and Internet or Intranet devices and connections
- Designs, configures, monitors, and optimizes local and wide area networks and printers for optimal performance, maximum availability, minimal maintenance, and reasonable costs
- Performs preventative and fault isolation maintenance on the local and wide area networks. Performs file maintenance on servers, domains, electronic post offices, and user files and/or databases
- Designs, configures, maintains, and manages network security features for local and wide area networks. Configures, monitors, and maintains anti-virus programs to ensure network and systems integrity. Adds and deletes users as required on network servers and applications
- Performs customization and system administration for network management, task/project management, help desk, workgroup integration, documentation, and educational software packages on local and wide area networks
- Works with telecommunications engineers to integrate voice, data, and video applications on the local and wide area networks. Performs basic telephone maintenance as required
- Analyzes, recommends and evaluates new hardware, software, and communications products for network compatibility and applicability
- Develops, maintains, and updates a library of technical documentation
- Performs advanced diagnostics and maintenance on desktop devices when additional expertise is required
- Assumes contractual management responsibilities, assists in requests for proposals, vendor selection, and contract monitoring
- Works with cross-functional teams in the design and implementation of information technology. Assists in the training of other information systems personnel to improve their technical skills
- Assist departmental management with development of systems standards, short and long-term goals, project management, and strategic directions
- Keeps current on new developments and techniques in information technology
Competencies:
- Ensures Accountability
- Tech Savvy
- Communicates Effectively
- Values Differences
- Customer Focus
- Resourcefulness
- Drives Results
- Plans and Prioritizes
- Decision Quality
- Self-Development
Work Environment:
This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.
Physical Demands:
This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support.
Required Education :
- Bachelor’s degree Required
- 5+ years of experience
Qualifications:
- 5+ years as a network engineer or manager in an IT organization supporting >5K network devices
- Experience with enterprise network monitoring and management frameworks
- Ability to identify opportunities and specifications for automation to eliminate the need for repetitive manual work
- Expert-level knowledge, experience, and ability troubleshooting and producing designs that leverage protocols such as MSTP, 802.1q, 802.1AX, TRILL, OSPF, ISIS, BGP, MPLS, LDP, etc.
- Working knowledge, experience, and ability with TCP internals and other L4-7 protocols and technologies such as SSL, HTTP, DNS, NTP, Local Load Balancing, Global Load Balancing, Netmon/Wireshark, etc.
- Experience with data analysis skills and statistical tools
- BS degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or other technical fields. MS / Ph.D. plus
- CCNP required, CCIE / JNCI certification a plus
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The base pay range for this role is $135,601 – $163,021 per year.
Skills Required
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Management Information Systems, or another technical field
- At least 5 years of experience as a network engineer or manager in an IT organization supporting more than 5,000 network devices
- Experience with enterprise network monitoring and management frameworks
- Ability to identify automation opportunities and specifications to eliminate repetitive manual work
- Expert-level troubleshooting and design experience with MSTP, 802.1Q, 802.1AX, TRILL, OSPF, ISIS, BGP, MPLS, and LDP
- Working knowledge and experience with TCP internals and Layer 4-7 protocols and technologies including SSL, HTTP, DNS, NTP, local load balancing, and global load balancing
- Experience with NetMon or Wireshark
- Data analysis skills and experience with statistical tools
- CCNP certification
- MS or PhD degree
- CCIE or JNCI certification
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