Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
NetSuite Architect
Plume is seeking a skilled and experienced NetSuite Architect to join our team. The ideal candidate will be responsible for the design, administration, configuration, and maintenance of our NetSuite ERP system. This role involves working closely with finance, IT and sales organizations across time zones to ensure the system is optimized to support business operations and growth.
Responsibilities:
- Serve as internal platform Administrator for Netsuite ERP system.
- Provide support and training to users during the US hours, as well as implementing new features and functionality as needed.
- Help streamline internal processes where possible by leveraging NetSuite’s capabilities and functionality.
- Maintain and optimize current NetSuite integrations with other enterprise systems (e.g., Oracle Shopify Connector and Zuora Connector)
Required Qualifications:
- 8+ years of experience in IT, with a focus on software engineering and system integration
- 4+ years of hands-on experience in the technical management of the NetSuite platform, including proficiency in script development, workflows, CSV imports, and reporting
- Strong NetSuite development experience, including configuration, customization, integration, and reporting
- Proficiency in SuiteFlow, SuiteTalk, and SuiteBundler
- NetSuite developer certifications preferred
- Ability in managing multiple tasks to meet business needs, adept at navigating obstacles to ensure successful completion
- Strong analytical, problem-solving, and organizational skills
- Excellent written, oral, and electronic communication skills
- Detail-oriented, self-motivated, with strong collaboration and liaison abilities
- Experience in project management, system implementation, and systems integration
- Proficiency with saved searches, formulas, reporting creating dashboards, creating custom forms and creating workflows;
- Proficiency with saved searches, formulas, reporting, creating dashboards, creating custom forms, creating workflows and templates customization;
- Experience using forms, fields, custom records, and workflows to manage unique business process requirements within the ERP system;
- Strong understanding of finance systems and their inter-dependence with Netsuite
Preferred Qualifications:
- Bachelor's degree in Computer Science or a related technical field preferred
- Netsuite Development Certifications
- proficiency in SQL, JavaScript, HTML, and other relevant programming languages
- Experience with Zuora, Shopify and Avalara highly preferred
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Top Skills
What We Do
The world’s first SaaS experience platform for Communications Service Providers.
At Plume, we believe that technology isn't about moving faster. It's about making moments better. Which is why we've brought relentless focus to understanding the digital lifestyles people want to live, the spaces where they play out, and innovating ways to make digital experiences blossom. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And Service Providers get robust back-end applications for unprecedented visibility and support.
Our goal is simple: to keep you in the flow with any experiences you turn on. And to help you fill the spaces that matter to you with all kinds of wonderful.
With a bias for action and love for breaking molds, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We constantly challenge ourselves to think in ways that other companies don't, and work to do what should be done (rather than what can). It’s how we've assembled a team of world-class engineers, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
We believe that the core competitive advantage in the over-the-top era resides in the ability to create new services at high cadence, deploy them at massive scale, and to orchestrate through a common data set. Our flexible, cloud-controlled platform paired with an open-source software stack decouples service creation and delivery from dependence on proprietary hardware.
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