Senior National Account Manager, Ecommerce

Posted 2 Days Ago
Be an Early Applicant
Manchester, Greater Manchester, England, GBR
In-Office
Senior level
Manufacturing
The Role
Lead and grow Amazon UK & Europe accounts end-to-end, shape commercial and advertising strategy (AMS/DSP), manage agencies and media investment, drive data-led growth, and build a high-performing ecommerce team.
Summary Generated by Built In

We are PZ Cussons. Our purpose is For everyone, for life, for good.

Sustainability and the wellbeing of people, families and communities everywhere are at the heart of everything that we do.

Since our founding in 1884, we have been creating products to delight, care for and nourish consumers. Across our core categories of Hygiene, Baby and Beauty, our trusted and well-loved brands include Carex, Cussons Baby, Sanctuary Spa and St. Tropez.

POSITION SNAPSHOT

  • Role: Senior National Account Manager, ecommerce

  • Location: Manchester

  • Contract: Permanent

WHY US AND WHY THIS ROLE

Seize the opportunity to be part of a unique business with an exciting vision for the future - where we dare to be bold, discover what’s possible, and do incredible. Dare. Discover. Do.

At PZ Cussons, we offer five big reasons that people join and stay: Futureproof Our Brands, Create Your Own Impact, Accelerate Your Craft, Flexibility to Perform, And Collaborate with Intent.

In this role as Senior National Account Manager, you’ll take ownership of how we grow Amazon UK and Europe. You’ll lead key Amazon customer relationships, shape commercial strategy and bring our brands to life across digital platforms. With responsibility for both performance and investment, you’ll turn data and insight into meaningful growth. You’ll also build and develop a high-performing team, creating the conditions for both people and business to thrive.

WHAT YOU’LL BE DOING
  • Own and grow key eCommerce accounts end-to-end, delivering strong commercial performance across revenue, profitability and share

  • Build trusted, strategic partnerships with customers, leading negotiations and unlocking sustainable growth opportunities

  • Shape and deliver best-in-class digital execution across the Amazon advertising platforms (AMS and DSP), optimising content, availability, pricing and promotions

  • Lead data-driven advertising strategies, ensuring media investment delivers clear commercial and brand impact

  • Manage and develop a high-performing team, setting direction, building capability and driving accountability

  • Use insight, data and market trends to identify opportunities, challenge the status quo and accelerate growth

  • Manage our external Amazon advertising agency, ensuring timely MBRs and key KPIs are tracked and delivered (eg ROAS, TROAS and NTB %)

WHAT YOU’LL BRING
  • Strong experience managing Amazon (Vendor Central) within FMCG or a similar fast-paced environment

  • Proven track record of delivering commercial growth and leading senior-level negotiations

  • Deep understanding of eCommerce and retail media, including sponsored ads and DSP

  • Experience managing agencies and significant media investment

  • Strong analytical mindset, able to turn data into clear, actionable insight

  • Ability to lead, coach and develop others while building collaborative relationships across teams

  • A proactive, curious approach with the confidence to challenge and bring new ideas

WHAT YOU’LL GET IN RETURN

MyBenefits brings together your total rewards in one place, giving you the flexibility to choose what matter most. Key benefits we offer include:

  • Competitive annual bonus, pension, life assurance and Share Incentive Plan

  • Private medical cover plus health & wellbeing support

  • Flexible holiday options, including buy and accrual

  • 1pm Friday finish for better work-life balance

  • Hybrid/electric car scheme, cycle to work & free mortgage advice

  • Discounted and complimentary PZ products

  • Onsite gym (where available)

OUR PURPOSE, CULTURE AND VALUES

At PZ Cussons, our purpose is For Everyone, For Life, For Good. Guided by our BEST values, Bold, Energetic, Striving and Together, we nurture a culture where people feel empowered to grow, perform and make a meaningful difference every day.

We retain the pioneering spirit of our founders, by building portfolios of locally-loved brands across our key markets in the UK, ANZ, Nigeria and Indonesia, backed by the manufacturing scale and capability of a global business.

Spanning Personal, Home, and Baby Care, our products are trusted by millions of consumers worldwide, including Carex, Childs Farm, Cussons Baby, Imperial Leather, Morning Fresh, Original Source, Premier, Sanctuary Spa and St. Tropez.

INCLUSION AND FAIRNESS

We’re committed to building diverse teams that reflect our consumers and communities, creating an inclusive environment where everyone feels respected and able to thrive. If you need any adjustments during the process, just let us know.

#LI-Hybrid

#LI-CE1

PZ Cussons is big enough to make your mark, small enough to make it yours. Apply to join us!

Skills Required

  • Experience managing Amazon (Vendor Central) within FMCG or a similar fast-paced environment
  • Proven track record of delivering commercial growth and leading senior-level negotiations
  • Deep understanding of eCommerce and retail media, including sponsored ads and DSP
  • Experience managing agencies and significant media investment
  • Strong analytical mindset, able to turn data into clear, actionable insight
  • Ability to lead, coach and develop others while building collaborative relationships
  • Experience shaping digital execution across Amazon advertising platforms (AMS and DSP), optimising content, availability, pricing and promotions
  • Experience tracking and delivering key commercial KPIs (eg ROAS, TROAS, NTB%)
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The Company
HQ: Manchester
4,479 Employees

What We Do

Want to be part of the success story of some of the world’s leading household brands? Join us and you could be helping to enhance the lives of consumers around the world with extraordinary products. Talent, imagination and drive will take you places at PZ Cussons. Join our global family to see what’s possible. We believe work should be fulfilling and talent should be recognised, so if you have positive attitude, aptitude and ambition, there’s no end to the opportunities available. You’ll work on the best brands, in interesting markets and with great people who truly excel in their field. We have teams based in London, Manchester and Salford in the UK, Nigeria, Ghana, Kenya, Thailand, Indonesia, Australia and New York! Our brands include Carex, Charles Worthington, Cussons Baby, Fudge haircare range, Imperial Leather, Original Source, Rafferty’s Garden, Sanctuary Spa, St. Tropez, and many more… and you could be part of it…

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