Senior National Account Manager, Australia

Posted Yesterday
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Sydney, New South Wales, AUS
In-Office
Senior level
Beauty • eCommerce • Manufacturing
Dr. Squatch makes high quality, naturally-derived, products focused on men's personal care routine.
The Role
Lead Dr. Squatch's Australian retail strategy end-to-end, transitioning from distributor-led to in-house, managing key retailer relationships (Coles, Woolworths, Chemist Warehouse), driving joint business planning, category growth, retail media, forecasting, P&L management, and cross-functional execution to scale the brand.
Summary Generated by Built In

Why We Exist and What We Do:

At Dr. Squatch (www.drsquatch.com), we’re raising the bar on men’s personal care with our line of natural, high-performance products. We’re on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!

About the Role: 

Dr. Squatch is seeking a commercially driven and entrepreneurial retail leader to take ownership of our rapidly growing Australian business as we transition from a distributor-led model to a fully in-house operation.

This is a unique opportunity to lead one of the most exciting growth stories in men’s personal care. Dr. Squatch is already the #4 men’s wash brand and #1 men’s stick deo brand in Australia and we are now looking for someone to help take the business to the next level and drive the brand toward the #1 position.

This role will lead the Australian retail strategy end-to-end, managing key customer relationships, shaping commercial plans, driving retail execution, and building the long-term growth roadmap for the market. The successful candidate will bring strong experience across major Australian retailers including Coles, Woolworths, and Chemist Warehouse, alongside deep knowledge of the health and beauty landscape and modern retail media strategies.

This is an ideal opportunity for someone excited by building, scaling, and operating with an ownership mentality in a high-growth, fast-paced environment.

This is a full-time role based out of Australia (Sydney preferred). The position will be remote with travel as needed to retailers. Compensation will be base salary plus superannuation and bonus opportunity. Actual compensation will depend on experience, skills, and qualifications.

Key Responsibilities:

  • Market Leadership & Commercial Ownership
    • Lead the transition of the Australian business from distributor-managed to fully in-house, owning the commercial strategy and execution across the market.
    • Drive sustainable long-term growth while strengthening Dr. Squatch’s position as a leading men’s personal care brand in Australia.
  • Retail Account Management
    • Lead strategic relationships and commercial performance across major Australian retail partners including Coles, Woolworths, and Chemist Warehouse.
    • Develop and execute customer strategies that deliver distribution, visibility, category growth, and profitable sales.
  • Joint Business Planning & Negotiation
    • Build and lead annual joint business plans, promotional strategies, and commercial negotiations with key retail partners.
    • Identify opportunities to unlock incremental growth through innovation, assortment expansion, and shopper activation.
  • Category Growth & Innovation
    • Drive continued success of the core business while leading the launch and scaling of new categories within the Australian market.
    • Use shopper, category, and market insights to identify whitespace opportunities and strengthen brand positioning.
  • Retail Media & Shopper Marketing
    • Develop and execute effective retail media and shopper marketing strategies in partnership with customers and internal teams.
    • Leverage retailer media networks, digital platforms, in-store activations, and promotional programs to drive visibility, conversion, and rate of sale.
  • Commercial Planning & Forecasting
    • Own forecasting, budgeting, and promotional investment planning to ensure strong commercial delivery and profitable growth.
    • Manage customer P&Ls and ensure all activity aligns with internal sales and margin objectives.
  • Cross-Functional Leadership
    • Partner closely with marketing, supply chain, finance, and product teams to ensure seamless execution and operational excellence.
    • Act as the voice of the Australian market internally, influencing broader international growth strategies.

 Qualifications:

  • 7+ years of FMCG account management or commercial leadership experience, ideally within health, beauty, personal care, or adjacent categories.
  • Proven experience managing major Australian retailers including Coles, Woolworths, and Chemist Warehouse.
  • Strong understanding of the Australian health & beauty retail landscape, including category dynamics, shopper behaviour, and retailer expectations.
  • Deep experience in retail media, shopper marketing, and omnichannel retail activation strategies.
  • Demonstrated success in scaling brands, launching new categories, and driving sustainable commercial growth.
  • Strong commercial acumen with experience managing customer P&Ls, forecasting, and promotional investment.
  • Excellent negotiation, relationship management, and influencing skills.
  • Entrepreneurial mindset with the ability to operate effectively in a high-growth, fast-moving environment.
  • Highly organised with strong project management and cross-functional leadership capabilities.
  • Degree educated or equivalent commercial experience.

#LI-TC1 #LI-FULLTIME

Who We Are:

Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership.

We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products!

For Applicants with Disabilities. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed.

For Information regarding Data Privacy, please review https://privacy.drsquatch.com/. 

Unsolicited Resume Policy. Dr. Squatch (“DRSQ”) employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ’s Talent Acquisition team is responsible for all candidate presentations to our hiring managers.

To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ’s resume database will be considered property of Dr. Squatch.

DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resumeThis also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

DRSQ’s Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.

Skills Required

  • 7+ years of FMCG account management or commercial leadership experience
  • Experience within health, beauty, personal care, or adjacent categories
  • Proven experience managing major Australian retailers including Coles, Woolworths, and Chemist Warehouse
  • Strong understanding of the Australian health & beauty retail landscape, category dynamics, and shopper behaviour
  • Deep experience in retail media, shopper marketing, and omnichannel retail activation strategies
  • Demonstrated success in scaling brands, launching new categories, and driving sustainable commercial growth
  • Experience managing customer P&Ls, forecasting, and promotional investment
  • Excellent negotiation, relationship management, and influencing skills
  • Entrepreneurial mindset and ability to operate in a high-growth, fast-paced environment
  • Highly organised with strong project management and cross-functional leadership capabilities
  • Degree educated or equivalent commercial experience
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The Company
HQ: Marina del Rey, CA
280 Employees
Year Founded: 2013

What We Do

At Dr. Squatch (www.drsquatch.com), we’re raising the bar on men’s personal care with our line of natural, high-performance products. We’re on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!

Why Work With Us

We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work; we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, and have fun!

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