Senior Mortgage Consultant

Posted 2 Days Ago
Be an Early Applicant
Seven Hills, OH, USA
In-Office
125K-200K Annually
Senior level
Financial Services
The Role
Handle 100% live inbound mortgage refinance leads in an in-office, high-volume call environment. Build rapport, analyze customers' financial situations, recommend appropriate mortgage solutions, negotiate terms, and close loans while coordinating with operations and processing teams. Focus on sales performance, follow-up, and daily coaching to meet targets and advance professionally.
Summary Generated by Built In
100% Live Lead Transfers. Zero Outbound. All the Deal-Closing You Can Handle.
Join the winning team, backed by the brand recognition of a Fortune 300 company with over 100 years in business. Mutual of Omaha Mortgage is inspired by hometown values — we exist for the benefit of our customers, and that trust makes your job easier. When you call, people already want to talk to you.
We specialize in affinity relationships offering highly competitive pricing, and we're a full-service lender covering residential mortgages, refinancing, and specialty loans. Our experienced Senior Mortgage Consultants are backed by an outstanding operations team, with pricing and programs constantly updated to stay competitive in any market.
Website: https://www.mutualmortgage.com/
The Work:
This is a consumer direct refinance role built for closers. You'll work exclusively with live, inbound lead transfers — no cold calling, no self-generated leads, no outbound dialing. You'll listen, build rapport, and analyze each customer's full financial picture to match them with the right mortgage solution. This is an in-office position in a high-energy, fast-paced environment where the phones don't stop ringing.
The Person:
  • 2+ years of experience in consumer direct refinance lending (required)
  • Energetic, outgoing, and persuasive, with strong character and integrity
  • Builds rapport and connects quickly with consumers
  • Exceptional written and verbal communication skills, with strong follow-up habits
  • Comfortable handling a high volume of inbound calls
  • Strong closer with a passion for negotiating and getting deals done
  • Quickly identifies customer goals and objectives
  • Ambitious and motivated by real opportunity for advancement
  • Adaptable and quick-thinking in a fast-paced, ever-changing environment
  • Strong sense of urgency and initiative
  • Comfortable with basic computer skills and data entry
  • College degree preferred, but not required

The Perks:
  • Leads, Leads, Leads — 100% live transfers, zero outbound required
  • Average income for Senior Mortgage Consultants typically ranges from $50,000–$200,000 annually, based on performance
  • Aggressive, flexible compensation — commission plus a $12/hour draw, with some of the best consumer direct comp plans in the market
  • Ongoing sales training and daily coaching on the most innovative sales methods
  • Incentive plans, contests, and company-paid trips
  • Proud supporter of Veterans — we donate $125 to veteran and active-duty charities for every participating loan we close
  • Extensive product line, including products many competitors don't offer
  • Dynamic, collaborative, high-energy culture that pushes you to succeed

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include: 
  • Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed. 
  • 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday) 
  • Multiple PPO Medical Plans, as well as HDHP eligible plan. 
  • Dental Coverage 
  • Vision Coverage 
  • Company Paid Life Insurance 
  • Additional Benefits including – Optional Life, FSA, Pet Insurance etc. 
  • 401K with a generous employer match 
  • Free Legal Services 
  • Employee Loan Program 

Skills Required

  • 2+ years of experience in consumer direct refinance lending
  • Energetic, outgoing, and persuasive with strong character and integrity
  • Ability to build rapport and connect quickly with consumers
  • Exceptional written and verbal communication skills
  • Strong follow-up habits and ability to manage pipelines
  • Comfortable handling a high volume of inbound calls
  • Proven closers with a passion for negotiating and closing deals
  • Quickly identifies customer goals and objectives
  • Adaptable, quick-thinking in a fast-paced environment
  • Strong sense of urgency and initiative
  • Comfortable with basic computer skills and data entry
  • College degree

Mutual of Omaha Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mutual of Omaha and has not been reviewed or approved by Mutual of Omaha.

  • Retirement Support Retirement support is positioned as a standout, with a dollar-for-dollar 401(k) match up to 6% plus an additional employer retirement contribution. Immediate vesting on the match strengthens the perceived reliability of this component of total rewards.
  • Flexible Benefits Flexible work arrangements are framed as a meaningful part of the total rewards proposition, with work-from-home flexibility and company-provided equipment commonly highlighted. This flexibility can increase the perceived value of compensation even when base pay is not described as top-of-market.
  • Fair & Transparent Compensation Compensation is characterized as generally competitive rather than exceptional, with stronger alignment in certain corporate tracks such as engineering, data, and actuarial roles. Role-by-role benchmarking is repeatedly emphasized, indicating pay outcomes are viewed as dependent on job family, level, and location.

Mutual of Omaha Insights

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The Company
HQ: Omaha, NE
7,923 Employees
Year Founded: 1909

What We Do

Founded in 1909, Mutual of Omaha is a highly-rated, Fortune 300 organization offering a variety of insurance and financial products for individuals, businesses and groups throughout the United States. As a mutual company, Mutual of Omaha is owned by its policyholders and committed to providing outstanding service to its customers. For more information about Mutual of Omaha, visit www.mutualofomaha.com. Mission: Our mission we help our customers protect what they care about and achieve their financial goals. Vision: For every customer a financial future imagined, planned, and secured. Values: 1. We exist for our customers 2. We act with integrity 3. We are innovative 4. We are accountable for results 5. Together we achieve greatness. Registered Representatives offer securities through Mutual of Omaha Investor Services, Inc., FINRA (www.finra.org)/ SIPC (www.sipc.org). Investment Advisor Representatives offer advisory services through Mutual of Omaha Investor Services, Inc. This is not an offer or solicitation in any jurisdiction where we are not authorized to do business. Home Office Address: 3300 Mutual of Omaha Plaza, Omaha, NE 68175. The third-party comments displayed are not verified, may not be accurate and are not necessarily representative of our client experiences. Any links to third-party websites and resources are provided solely as a convenience to you and not as an endorsement of the content. We make no representations or warranties as to the accuracy, timeliness, suitability, completeness, or relevance of any information prepared by any unaffiliated third party. Insurance products and services are offered by Mutual of Omaha Insurance Company or one of its affiliates. Mutual of Omaha Insurance Company is licensed nationwide. Each underwriting company is responsible for its own contractual and financial obligations.

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