The Role
The Senior ML Platform Engineer will architect and maintain scalable ML infrastructure, develop MLOps platforms, implement CI/CD pipelines, and collaborate with cross-functional teams to enhance AI deployment.
Summary Generated by Built In
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
We are seeking a highly skilled Senior ML Platform Engineer to join our ML Platform team. This role is pivotal in scaling our ML infrastructure and enabling the efficient deployment and monitoring of machine learning models across cloud environments. As a senior contributor, you will act as a force multiplier—building robust abstractions, platforms, and tooling to supercharge our Data Science and AI teams. You will design and implement scalable systems that operationalize machine learning at WHOOP with speed, reliability, and precision. Your work will directly support our use of AI to enhance team efficiency, automate decision-making, and personalize member experiences.
RESPONSIBILITIES:
- Architect, build, own, and operate scalable ML infrastructure in cloud environments (e.g., AWS), optimizing for speed, observability, cost, and reproducibility.
- Create, support, and maintain core MLOps infrastructure (e.g., MLflow, feature store, experiment tracking, model registry), ensuring reliability, scalability, and long-term sustainability.
- Develop, evolve, and operate MLOps platforms and frameworks that standardize model deployment, versioning, drift detection, and lifecycle management at scale.
- Implement and continuously maintain end-to-end CI/CD pipelines for ML models using orchestration tools (e.g., Prefect, Airflow, Argo Workflows), ensuring robust testing, reproducibility, and traceability.
- Partner closely with Data Science, Sensor Intelligence, and Data Platform teams to operationalize and support model development, deployment, and monitoring workflows.
- Build, manage, and maintain both real-time and batch inference infrastructure, supporting diverse use cases from physiological analytics to personalized feedback loops for WHOOP members.
- Design, implement, and own automated observability tooling (e.g., for model latency, data drift, accuracy degradation), integrating metrics, logging, and alerting with existing platforms.
- Leverage AI-powered tools and automation to reduce operational overhead, enhance developer productivity, and accelerate model release cycles.
- Contribute to and maintain internal platform documentation, SDKs, and training materials, enabling self-service capabilities for model deployment and experimentation.
- Continuously evaluate and integrate emerging technologies and deployment strategies, influencing WHOOP’s roadmap for AI-driven platform efficiency, reliability, and scale.
QUALIFICATIONS:
- Bachelor’s or Master’s Degree in Computer Science, Engineering, or a related field; or equivalent practical experience.
- 5+ years of experience in software engineering with a focus on ML infrastructure, cloud platforms, or MLOps.
- Strong programming skills in Python, with experience in building distributed systems and REST/gRPC APIs.
- Deep knowledge of cloud-native services and infrastructure-as-code (e.g., AWS CDK, Terraform, CloudFormation).
- Hands-on experience with model deployment platforms such as AWS SageMaker, Vertex AI, or Kubernetes-based serving stacks.
- Proficiency in ML lifecycle tools (MLflow, Weights & Biases, BentoML) and containerization strategies (Docker, Kubernetes).
- Understanding of data engineering and ingestion pipelines, with ability to interface with data lakes, feature stores, and streaming systems.
- Proven ability to work cross-functionally with Data Science, Data Platform, and Software Engineering teams, influencing decisions and driving alignment.
- Passion for AI and automation to solve real-world problems and improve operational workflows.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150,000-$210,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Learn more about WHOOP.
Top Skills
Airflow
Argo Workflows
AWS
Aws Sagemaker
Bentoml
CloudFormation
Docker
Kubernetes
Mlflow
Mlops
Prefect
Python
Terraform
Vertex Ai
Weights & Biases
What the Team is Saying
Anahis
Staff Tech Lead - Mechanical Engineering
Josh
Lead Designer
Manan Dedhia
Field Quality Manager
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The Company
What We Do
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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WHOOP Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
4 days a week
