Senior ML Ops Engineer

Posted 7 Days Ago
9 Locations
In-Office or Remote
95K-180K Annually
Senior level
Information Technology • Legal Tech • Analytics
The Role
Senior MLOps engineer to productionize NLP/GenAI models and RAG systems: build and automate ML pipelines, CI/CD, model registries, search/vector/graph-based retrieval, evaluation metrics and cost-optimized scalable infrastructure, collaborating with data scientists, product and operations teams.
Summary Generated by Built In

Are you a collaborative Machine Learning Ops Engineer looking to work for a mission driven global organization?

Are you looking to drive cutting edge products that have  a true societal impact?

About the team, this team that powers Elsevier’s Health platforms: Clinical Key AI, Sherpath AI, and AI-driven automated clinical and content workflows. You will bridge Data Science and Engineering to turn experimental NLP/IR/GenAI models into secure, reliable, and scalable services. Our systems operate over one of the world’s largest medical and scholarly landscapes.

About the role, as a Senior Machine Learning Engineer you’ll work on AI-based features (GenAI, Agentic AI, RAG, etc.) search/ranking quality, and knowledge graph aware retrieval while enforcing content rights and editorial confidentiality.

Key Responsibilities

ML & LLM Engineering, Search and Recommendation Engines

  • Automate and orchestrate machine learning workflows across major cloud and AI platforms (AWS, Azure, Databricks, and foundation model APIs such as OpenAI).
  • Maintain and version model registries and artifact stores to ensure reproducibility and governance.
  • Develop and manage CI/CD for ML, including automated data validation, model testing, and deployment.
  • Implement ML Engineering solutions using popular MLOps platforms such as AWS SageMaker, MLflow, Azure ML.
  • Scale end-end custom Sagemaker pipelines.
  • Design and implement the engineering components of GAR+RAG systems (e.g., query interpretation and reflection, chunking, embeddings, hybrid retrieval, semantic search), manage prompt libraries, guardrails and structured output for LLMs hosted on Bedrock/SageMaker or self-hosted.
  • Design and implement ML pipelines that utilize Elasticsearch/OpenSearch/Solr, vector DBs, and graph DBs .
  • Build evaluation pipelines: offline IR metrics (NDCG, MAP, MRR), LLM quality metrics (faithfulness, grounding), and A/B testing.
  • Optimize infrastructure costs through monitoring, scaling strategies, and efficient resource utilization.
  • Stay current with the latest GAI research, NLP and RAG and apply the state-of-the-art in our experiments and systems.

Collaboration

  • Partner with Subject-Matter Experts, Product Managers, Data Scientists and Responsible AI experts to translate business problems into cutting edge data science solutions
  • Collaborate and interface with Operations Engineers who deploy and run production infrastructure.

Qualifications

  • Current experience in ML Engineering, MLOps platforms, shipping ML or search/GenAI systems to production.
  • Strong Python, Java, and/or Scala experience will be considered a plus.
  • Hands-on‑ experience with major cloud vendor solutions (AWS, Azure and/or Google)
  • Experience with Search/vector/graph technologies (e.g., Elasticsearch / OpenSearch / Solr / Neo4j).
  • Experience in evaluating LLM models.
  • A strong understanding of the Data Science Life Cycle including feature engineering, model training, and evaluation metrics.
  • Background in health technology and/or medical content workflows is preferred.
  • Familiarity with ML frameworks, e.g., PyTorch, TensorFlow, PySpark.
  • Experience with large-scale data processing systems, e.g., Spark.
  • Experience with statistical analysis, machine learning theory and natural language processing.

Elsevier is a renowned global information analytics company that primarily focuses on providing scientific, technical, and medical (STM) research content, tools, and services. It is one of the largest publishers of academic journals and scholarly literature in the world.  Elsevier operates in various domains, including science, technology, medicine, social sciences, and more. They publish a vast number of peer-reviewed journals covering a wide range of disciplines. These journals act as platforms for researchers and academics to share their findings and contribute to the advancement of knowledge in their respective fields.

U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Maryland, the base pay range is $100,100 - $166,800.If performed in New Jersey, the base pay range is $112,574 - $179,826. This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • Experience in ML Engineering and shipping ML, search, or GenAI systems to production
  • Hands-on experience with major cloud vendors (AWS, Azure and/or Google Cloud)
  • Experience with MLOps platforms and tooling (AWS SageMaker, MLflow, Azure ML)
  • Experience scaling end-to-end SageMaker pipelines
  • Experience with search, vector, and graph technologies (Elasticsearch / OpenSearch / Solr / Neo4j / vector DBs)
  • Experience evaluating LLM models and building LLM quality evaluation pipelines
  • Strong understanding of the Data Science lifecycle including feature engineering, model training, and evaluation metrics
  • Familiarity with ML frameworks (PyTorch, TensorFlow, PySpark) and large-scale data processing (Spark)
  • Experience with statistical analysis, machine learning theory and natural language processing
  • Strong Python; Java and/or Scala experience considered a plus
  • Background in health technology and/or medical content workflows

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

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The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

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