Senior Mixed Methods Researcher, Managed Enterprise Growth

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

Grammarly is the trusted AI assistant for communication and productivity, helping over 40 million people and 50,000 organizations do their best work. Companies like Atlassian, Databricks, and Zoom rely on Grammarly to brainstorm, compose, and enhance communication that moves work forward. Grammarly works where you work, integrating seamlessly with over 500,000 applications and websites. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

To achieve our ambitious goals, we’re looking for a mixed-methods researcher to join our User Experience and Marketing Research (UXMR) team. This role will focus on driving research within Grammarly’s Managed Enterprise Growth team, delivering insights that inform how we grow our Enterprise business, such as understanding buyer personas, teams’ communication needs, and organizational dynamics.

You’ll collaborate with cross-functional partners–Product, Design, Data Science, Sales, and Marketing–to identify high-impact business questions, apply rigorous methodological approaches, and synthesize insights that shape our Enterprise strategy. Using a mix of qualitative and quantitative techniques, you’ll uncover actionable insights about our current and prospective enterprise customers. You will also foster a culture of human-centered, data-driven decision-making, helping to guide our evolution as a leader in AI-assisted workplace communication.

In this role, you will:

• Work cross-functionally with Data Science, Product Management, Sales, Marketing, Design, and Engineering to identify research topics related to Enterprise Growth.
• Use an understanding of B2B, including sales motions and enterprise growth strategies, to scope and conduct research that drives business impact.
• Understand Grammarly’s strategic Enterprise goals and customer needs to contribute to roadmap planning with your team.
• Monitor key Enterprise metrics, such as conversion rates, deal velocity, retention, and account expansion, to assess performance and uncover insight opportunities.
• Use research to lead vision and strategy discussions by analyzing, consolidating, or synthesizing knowledge about Enterprise users, product needs, service gaps, or business opportunities.
• Act as a thought leader in the research domain, while advocating for the needs of current and future enterprise customers.
• Design and execute end-to-end custom primary research using a wide variety of qualitative and quantitative methods.
• Work quickly and communicate effectively within a fast-paced, outcomes-driven team focused on rigor, quality, and collaboration.
• Generate insights that inform go-to-market strategy, product development, and customer success initiatives.
• Operate with autonomy while collaborating effectively across diverse stakeholders.

• Bachelor’s degree with 6+ years of relevant experience in UX research, marketing research, applied social science, or product research and development; Master’s degree with 2+ years; or PhD with 1+ years of relevant experience.
• Experience with data manipulation and statistical tools (e.g., R, SQL, STATA, SPSS, or equivalent).
• Demonstrated expertise in experimental and survey design, as well as statistical analysis.
• Strong qualitative research skills, including in-depth interviews, focus groups, and thematic analysis.
• Experience researching complex B2B buyer journeys, personas, and team-based software adoption.
• Ability to synthesize research findings into strategic narratives that influence senior stakeholders.
• Familiarity with Enterprise growth levers such as lead generation, sales enablement, customer onboarding, and account expansion.
• Strong understanding of the managed Enterprise business environment and cross-functional sales processes.
• Track record of mentoring or coaching peers and contributing to a strong research culture.
• Excellent communication and collaboration skills; able to articulate the “why” behind research priorities and influence decisions.
• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).