C.H Robinson is seeking an experienced Senior Middleware Administrator to join our App Hosting team. In this role you will serve as a senior technical resource responsible for the health, performance, and availability of our middleware environment. You will engage in high priority incidents to identify root cause, restore service as quickly as possible, and identify opportunities for future prevention. Beyond day-to-day operations, you will help drive technical direction, contribute to architecture discussions, develop and maintain team standards and documentation, and provide mentorship to less experienced team members where applicable.
This role can be based only in Minesota, Chicago or Kansas City
DUTIES AND RESPONSIBILITIES- Deploy and support web, middle-tier, and 3rd-party systems across on-prem and cloud platforms
- Proactively ensure performance and availability of tools and systems via real-time monitoring and triage
- Focus on incident prevention, mitigation, monitoring, and detection strategies
- Investigate system resource capacity, performance, and anomalies
- Troubleshoot platform and routing issues within on-prem and cloud environments, including configuration and management of load balancing, API gateway, and application delivery technologies
- Drive automation initiatives to eliminate toil, increase efficiency, and enable delegation of support tasks using scripting and tooling appropriate to the environment
- Work with monitoring and application teams to ensure proper alerting and observability for tools and systems
- Create and maintain documentation, runbooks, and operational standards for team processes and procedures
- Contribute to architecture and tooling discussions, helping inform and set technical direction for the team
- Provide technical mentorship and guidance to junior team members where applicable
- Participate in handoff and assumption of support and deployment activities to and from other regional team members
- Participate in a 24x7x365 on-call rotation
- 5+ years of enterprise experience maintaining, supporting, and deploying to production middleware and infrastructure environments
- Deep experience with Microsoft Server technologies and IIS-based application hosting
- Proficiency with Linux (RHEL), including administration and troubleshooting
- Strong working knowledge of routing, load balancing, and traffic management technologies; must be comfortable configuring, managing, and troubleshooting platforms such as F5 and equivalent enterprise solutions
- Experience with API gateway and application delivery technologies; examples include Azure Application Gateway, Azure API Management, or equivalent platforms
- Strong understanding of networking fundamentals, including TLS/SSL configuration, certificate management, and traffic flow
- Demonstrated proficiency with PowerShell scripting; familiarity with Bash and openness to additional scripting languages
- Familiarity with monitoring and observability tools; experience with platforms such as Datadog or equivalent enterprise monitoring solutions
- Proficiency with GitHub for source control and collaborative workflows
- Ability to lead technical conversations, contribute to architectural discussions, and communicate effectively with both technical and non-technical stakeholders
- Bachelor's degree in Computer Science, Software Engineering, MIS, or a related technical field; or equivalent professional experience
- Experience with Cloudflare and Kong Gateway for load balancing, routing, and API management
- Experience with container platforms and Kubernetes operations, including workload management via AKS, Rancher, or equivalent
- Experience with configuration management tools such as Ansible
- Experience with infrastructure-as-code tooling, particularly Terraform
- Familiarity with Python as an additional scripting or automation language
- Experience administering or integrating 3rd party messaging and middleware platforms such as RabbitMQ or similar
- Familiarity with AI tools and large language model integrations; experience with prompt engineering and integrating AI capabilities into professional workflows or tooling
- Exposure to or hands-on experience building and working with MCP (Model Context Protocol) servers is a plus
- Demonstrated ability to write and maintain team standards, runbooks, and operational documentation
- Proactive, accountable, autonomous, and solutions-oriented work style
- Previous experience establishing and utilizing processes and metrics to manage and improve support activities
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$77,000.00 - $173,600.00The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE\Disabled\Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Three medical plans which include
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Learn more about our benefit offerings on our BENEFITS & WELLBEING page
Top Skills
What We Do
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With nearly $21 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multi-modal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 105,000 customers and 73,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.
