The Role
Provide advanced support, architecture, implementation, and maintenance of Microsoft-based environments (Windows Server, AD, Entra ID, Exchange, SQL, SharePoint, Office 365, Intune, Azure). Troubleshoot complex server/network issues, perform system maintenance, enforce security, lead projects, and mentor junior team members while staying current with Microsoft technologies and best practices.
Summary Generated by Built In
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
We are seeking a highly skilled and experienced Senior Microsoft Engineer to join our team. As a Senior Engineer, you will be responsible for managing and supporting our clients' Microsoft-based IT infrastructure and services. You will play a crucial role in providing technical expertise, solving complex issues, and driving the success of our clients' IT environments.
Responsibilities:
- Provide advanced-level support for Microsoft-based technologies, including but not limited to Windows Server, Active Directory, Entra ID, Exchange Server, Exchange Online, SQL Server, SharePoint, Office 365, Intune, and Azure.
- Work closely with clients to understand their business requirements, assess their IT infrastructure needs, and design and implement appropriate Microsoft solutions.
- Architect, implement and maintain Microsoft solutions that optimize performance, scalability, and security of client environments.
- Lead and participate in the troubleshooting and resolution of complex server and network-related issues, ensuring high availability and reliability.
- Perform advanced Microsoft system maintenance tasks, including patch management, backups, and disaster recovery planning.
- Implement and enforce security measures to protect client’s Microsoft systems from potential threats and vulnerabilities.
- Lead and participate in IT projects, collaborating with cross-functional teams to deliver integrated Microsoft solutions within agreed timelines and budgets.
- Provide technical leadership and mentorship to junior team members, assisting in their professional development.
- Stay up-to-date with the latest Microsoft technologies, industry trends, and best practices to continuously enhance skills and knowledge.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proven experience as a Senior Microsoft Engineer, with a deep understanding of Microsoft technologies and solutions.
- Expertise in managing and supporting Windows Server, Active Directory, Entra ID, Exchange Server, Exchange Online, SQL Server, SharePoint, Office 365, Intune and Azure.
- Strong knowledge of networking protocols and services (TCP/IP, DNS, DHCP, VPN) and their implementation in Microsoft environments.
- Experience in designing and implementing robust security measures for Microsoft-based environments.
- Strong problem-solving and analytical skills, with the ability to effectively diagnose and resolve complex technical issues.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and collaborate effectively with team members.
- Ability to lead and participate in multiple projects simultaneously, delivering high-quality results.
- Relevant certifications, such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server, are highly desirable.
Join our team as a Senior Microsoft Engineer and leverage your expertise to provide exceptional technical solutions to our clients. With your leadership and technical skills, we will continue to excel in delivering top-notch services and driving innovation in the Microsoft technology landscape.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
Use of AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected].
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
- Proven experience as a Senior Microsoft Engineer with deep understanding of Microsoft technologies and solutions
- Expertise managing and supporting Windows Server, Active Directory, Entra ID, Exchange Server, Exchange Online, SQL Server, SharePoint, Office 365, Intune, and Azure
- Strong knowledge of networking protocols and services (TCP/IP, DNS, DHCP, VPN) and their implementation in Microsoft environments
- Experience designing and implementing robust security measures for Microsoft-based environments
- Experience with patch management, backups, and disaster recovery planning
- Strong problem-solving and analytical skills to diagnose and resolve complex technical issues
- Excellent communication and interpersonal skills; ability to build rapport with clients and collaborate with teams
- Ability to lead and participate in multiple projects simultaneously and mentor junior team members
- Relevant certifications (Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Windows Server)
AHEAD Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AHEAD and has not been reviewed or approved by AHEAD.
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Retirement Support — 401(k) contributions are matched dollar-for-dollar on the first $5,000 each year, with matching made each pay period and immediate 100% vesting. This structure signals above-standard employer support for retirement savings.
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Affordable Benefits — Medical options include low employee premiums for PPO and HDHP plans, and the HDHP adds employer HSA funding plus a dollar-for-dollar HSA match up to stated amounts. Dental and vision plans list very low per-paycheck costs, helping keep overall healthcare spend manageable.
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Wellbeing & Lifestyle Benefits — No-cost telemedicine (including virtual mental health when enrolled), free Calm access for the employee and dependents, and an EAP with counseling are included. Company-paid life and disability plus voluntary protections (legal/ID, pet insurance) and other extras round out a comprehensive set of supports.
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The Company
What We Do
AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.
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