Hybrid, must be onsite for 1 week per month
Contract Length: 2.5 years
Work Status: W2 only, US Citizen or Permanent Residents
Position Overview:
The Microsoft Dynamics SME is responsible for assessing and ensuring the quality and integrity of the client’s financial and customer service back office modernization project. This role involves analyzing project requirements, testing software functionality, and providing objective insights, issues, concerns, and solutions to proactively advise the client and development teams. This position requires a blend of leadership, technical expertise, analytical skills, and effective communication to work collaboratively with project teams and stakeholders.
In this role, you and a small team will provide independent Validation & Verification (IV&V) services on a two year long, industry leading system integration project.
Required Skills:
- Bachelor’s degree in computer science, business management, information technology, engineering, or a related field.
- Minimum of 15 years of relevant customer relationship management (CRM) software applications experience, with extensive hands-on experience in the functional design and configuration of the Microsoft Dynamics platform.
- Proven experience in Agile Software Development, IT systems integration, and enterprise application architecture.
- Excellent communication and interpersonal skills to provide clear, actionable recommendations and insights with senior leadership and development teams.
- Extensive Quality Control experience is required, specific IV&V experience is preferred.
- Develop and maintain IV&V work plans, metrics, schedules, test plans, test procedures, and test reports
- Review requirements and participate in peer reviews to ensure the quality of requirements for building test cases and scenarios.
- Collaborate with program managers, systems development, and other stakeholders to ensure adherence to the client’s vision and that IV&V activities are integrated into the project lifecycle.
- Serve as a Microsoft Dynamics subject matter expert to advise the system integration and client leadership teams of potential impacts and recommended solutions.
- Facilitate regular meetings and reviews with various members of the client, development team, and corporate management.
- Manage relationships with the project’s development staff, sub-consultants, and the client’s management team.
- Collaborate closely with management and work groups to develop and maintain work plan documents, proactively identifying potential issues and implementing effective solutions.
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