Senior Microsoft Dynamics CRM Architect

Posted 11 Days Ago
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Toronto, ON, CAN
Hybrid
Senior level
Fintech • Information Technology • Software • Financial Services
The Role
Lead architecture, design, development, testing, deployment, and enhancement of enterprise Microsoft Dynamics 365 CE solutions. Design Dataverse models, customize Dynamics and Power Platform applications, build Azure integrations, develop plug-ins and workflows, and implement secure application architectures. Lead technical reviews, SDLC and DevOps practices, CI/CD deployments, troubleshooting, documentation, Agile delivery, and stakeholder communication. The role requires working from the client’s Toronto office three days per week.
Summary Generated by Built In

Veriday is seeking a Senior Microsoft Dynamics CRM Architect to support our client project in Toronto for a 6-month contract role with potential for extension. This role combines solution architecture, technical leadership, and hands-on development across Microsoft Dynamics 365 Customer Engagement (CE), Power Platform, Dataverse, and Azure.

The successful candidate will translate business requirements into secure, scalable solutions and lead delivery from technical design through development, testing, deployment, and ongoing enhancement.

Key Responsibilities:-

Solution Architecture and Design

  • Lead the architecture, design, development, and implementation of complex Dynamics 365 CE solutions.
  • Collaborate with business stakeholders and delivery teams to translate requirements into technical specifications and solution designs.
  • Design scalable Dataverse data models, including custom tables/entities, relationships, and validation rules.
  • Align solution designs with Microsoft best practices, enterprise standards, and Agile delivery requirements.
  • Evaluate standard capabilities, configuration, and custom development options to recommend maintainable solutions.
  • Provide technical direction, conduct design and code reviews, and guide developers through implementation.

Dynamics 365 and Power Platform Development

  • Configure and customize Dynamics 365 CE to support business processes and application requirements.
  • Develop custom plug-ins, workflows, and Power Automate flows to implement business logic and process automation.
  • Build and enhance Canvas and model-driven Power Apps.
  • Develop and maintain forms, views, business rules, and other application components.
  • Troubleshoot technical issues and optimize application performance, reliability, and maintainability.

Azure Integrations

  • Design, build, and optimize cloud integrations using Azure Functions, Logic Apps, Service Bus, and API Management.
  • Develop and consume REST APIs and OData endpoints to connect Dynamics 365 CE with enterprise applications.
  • Implement appropriate authentication, error handling, retry mechanisms, logging, and monitoring.
  • Diagnose integration failures and improve the reliability and performance of data exchanges.

SDLC and DevOps

  • Lead the full software development lifecycle, including requirements analysis, design, development, testing, release, and support.
  • Use Azure DevOps for source control, continuous integration, and automated deployments.
  • Manage solution packaging, dependencies, and deployment across development, testing, and production environments.
  • Support integration testing and user acceptance testing, resolve defects, and maintain technical documentation.
  • Contribute to Agile planning, technical estimates, and delivery coordination.

Security and Governance

  • Design and maintain Dynamics 365 CE and Dataverse security models.
  • Implement role-based security, field-level security, and hierarchical security to protect sensitive information.
  • Validate access permissions against business requirements and apply least-privilege principles.
  • Work with architecture and security teams to ensure solutions meet organizational governance requirements.

Required Experience and Qualifications:-

  • Extensive hands-on experience designing, developing, and implementing enterprise Dynamics 365 CE / Microsoft Dynamics CRM solutions.
  • Proven experience as a Solution Architect, Technical Architect, or Technical Lead, with continued involvement in development.
  • Strong expertise in Dataverse data modeling, Dynamics customization, plug-in development, workflows, and Power Platform applications.
  • Demonstrated experience building enterprise integrations using Azure services and REST/OData APIs.
  • Experience managing the full SDLC and implementing CI/CD processes through Azure DevOps.
  • Strong knowledge of Dynamics 365 CE security models and secure application design.
  • Ability to translate business requirements into practical technical solutions and explain architectural decisions to technical and business audiences.
  • Experience working in Agile delivery teams, with strong troubleshooting, documentation, and collaboration skills.
  • Ability to work from the client’s Toronto office 3 days per week.

We offer a competitive rate/hour, a collaborative and dynamic work environment, and the opportunity to work on cutting-edge projects. If you possess the required skills and are ready for an exciting challenge, we encourage you to apply. 

Skills Required

  • Extensive hands-on experience designing, developing, and implementing enterprise Dynamics 365 CE or Microsoft Dynamics CRM solutions
  • Experience as a Solution Architect, Technical Architect, or Technical Lead with continued hands-on development involvement
  • Strong expertise in Dataverse data modeling, Dynamics customization, plug-in development, workflows, and Power Platform applications
  • Experience building enterprise integrations using Azure services and REST/OData APIs
  • Experience managing the full software development lifecycle and implementing CI/CD through Azure DevOps
  • Strong knowledge of Dynamics 365 CE security models and secure application design
  • Ability to translate business requirements into practical technical solutions and explain architectural decisions to technical and business audiences
  • Experience working in Agile delivery teams
  • Strong troubleshooting, documentation, and collaboration skills
  • Ability to work from the client's Toronto office three days per week
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The Company
HQ: Mississauga, ON
73 Employees
Year Founded: 2012

What We Do

Veriday is a customer engagement and financial services technology (fintech) company specializing in products and solutions that transform customer experiences. Veriday's flagship product, Digital Agent, is an innovative customer engagement platform built for financial services firms. Digital Agent reflects deep knowledge of advice based sales and marketing challenges while satisfying customer needs for human connections backed by reliable brands. Combining market leading content distribution with personalized engagement, Digital Agent creates great customer engagement while effectively managing compliance and branding challenges.

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