Key Responsibilities / What are Expected to do:
- Provide technical advisory and policy guidance on Microsoft 365 solutions, advising clients on compliance, best practices, and effective implementation strategies.
- Administer and support the full Microsoft 365 suite, including Exchange Online, SharePoint Online, Teams, OneDrive, and Power Platform.
- Manage and optimize device and application management using Microsoft Intune (Endpoint Manager).
- Administer Azure AD / Entra ID, including conditional access policies, identity lifecycle management, and group administration.
- Implement and maintain security baselines and protection policies using Microsoft Defender for Endpoint and Microsoft Defender for Office 365.
- Troubleshoot and resolve issues related to user access, device compliance, and service availability.
- Collaborate with internal teams (IT security, network, service desk) to ensure a secure, stable, and positive user experience across Microsoft 365 platforms.
- Keep up to date with Microsoft 365 feature updates and recommend enhancements aligned with business and operational needs.
- Maintain clear documentation of configurations, policies, and operational procedures.
- Provide Level 3 support and knowledge sharing to junior administrators or support staff.
Requirements:
- Bachelor’s degree in computer science, Information Technology, or a related discipline, or equivalent practical experience.
- Candidates from non-traditional or non-directly related backgrounds with strong technical aptitude and a willingness to learn are welcome. Training and guidance will be provided.
- Exposure to or interest in Microsoft Intune / Endpoint Manager
- Familiarity with Azure AD (Entra ID)
- Basic understanding of Exchange Online, Teams, SharePoint Online, and OneDrive
- Willingness to learn Microsoft security tools such as Defender for Endpoint and Defender for Office 365
- Curiosity and interest in automation or PowerShell scripting (training supported)
- Proficient in English to effectively communicate with regional stakeholders and documentation requirements.
- Able to communicate technical concepts clearly and professionally to both technical and non-technical audiences.
- Strong problem-solving, analytical, and collaboration skills.
- Self-motivated, adaptable, and eager to learn in a dynamic environment.
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What We Do
Leader in ICT Solutions and Services Adventus is a premier provider of Information and Communications Technology (ICT) and Cybersecurity solutions and services that helps organizations design, execute, secure and manage their ICT and Cybersecurity environments and operations reliably and efficiently. We believe strongly that the winners in a globalized and ultra-competitive marketplace of today are defined by how they are able to effectively leverage technology to create competitive advantages and introduce business innovations. Our strong network of technology partners, excellent domain expertise, impeccable managed services and differentiated value propositions create enormous values for organizations that far exceed their expectations.
