Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
This role serves as the dedicated lead and single point of contact for one of our highest visibility executive programs, blending strategic project leadership, executive stakeholder engagement, and hands on event delivery. The successful candidate thrives in a fast paced environment, moves fluidly between strategy and execution, and is comfortable owning complex programs from concept through onsite delivery. Beyond the flagship program, this is a multifaceted leadership role supporting strategic client initiatives, operational improvements, and additional executive level meetings and events across the Experience Studio. We are looking for strong fundamentals and a clear trajectory, not a perfect checklist, and we encourage candidates ready to grow into the full responsibilities of the position to apply.
What You'll Do- Serve as the dedicated lead and single point of contact for a premier executive program, owning all aspects of planning and delivery from concept through onsite execution.
- Lead end to end project management, developing detailed workback schedules, project plans, milestones, communication plans, and risk mitigation strategies for complex, multi stakeholder initiatives.
- Own budget development, forecasting, tracking, reconciliation, and financial reporting across assigned programs and events.
- Lead strategic sourcing and supplier management, evaluating venues, hotels, destinations, and partners and negotiating contracts that balance client objectives, experience quality, and financial performance.
- Lead registration strategy and attendee management, ensuring a seamless executive experience from invitation through post event follow up.
- Manage all event logistics including venue operations, rooming, transportation, production, food and beverage, executive services, gifting, and staffing, and direct onsite operations as the primary logistics lead, resolving issues in real time.
- Serve as a senior point of contact for designated strategic enterprise client accounts, leading proposal development, contract negotiations, and year end event consultation to support retention and partnership growth.
- Lead cross functional collaboration across internal teams, clients, and suppliers, positively influencing project teams through mentorship, knowledge sharing, and operational leadership.
- Champion operational excellence and process improvement, designing workflows, standard operating procedures, templates, and playbooks that scale across the Experience Studio.
- Apply reporting and data analytics to measure program performance, surface insights, and inform operational and client decisions.
- Proven ability to manage complex executive meetings and events in fast paced, deadline driven environments while maintaining exceptional quality and attention to detail.
- Strong foundation in event operations and program delivery, including meetings and events management, hospitality, food and beverage, event production, and experiential program design.
- Demonstrated expertise in budget management, sourcing, and financial operations, including contract negotiations, supplier management, registration platforms, and financial reconciliation.
- Exceptional project management and organizational skills with the ability to lead multiple initiatives simultaneously, balance competing priorities, and meet aggressive deadlines.
- Outstanding communication and relationship building skills, with credibility to engage senior executives, clients, internal partners, and suppliers, and a track record of trusted partnerships at every level.
- Demonstrated influence and collaboration skills with the ability to build consensus and drive alignment across cross functional teams without formal authority.
- Growth mindset and solutions oriented approach, with a passion for delivering exceptional experiences, continuous improvement, and expanding capabilities into broader organizational initiatives.
- Willingness to travel and work onsite at events as needed.
- Experience supporting high visibility executive programs such as leadership meetings, Client Advisory Boards, conferences, incentive programs, or multi market initiatives (preferred).
- Background in premium hospitality and food and beverage experiences, including menu planning, catering coordination, and delivery of elevated attendee experiences (preferred).
Location
United States
The US national base salary range for this position is from
$55 300,00 - $102 700,00The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Skills Required
- Proven ability to manage complex executive meetings and events in fast-paced, deadline-driven environments
- Strong foundation in event operations and program delivery (meetings and events management, hospitality, food and beverage, event production, experiential design)
- Demonstrated expertise in budget development, forecasting, tracking, reconciliation, and financial reporting
- Exceptional project management and organizational skills, including developing workback schedules, project plans, milestones, and risk mitigation
- Strategic sourcing and supplier management, venue/hotel evaluation, and contract negotiation
- Lead registration strategy and attendee management across invitation through post-event follow up
- Manage all event logistics and serve as primary onsite logistics lead (rooming, transportation, production, F&B, executive services, gifting, staffing)
- Serve as senior point of contact for strategic enterprise client accounts; lead proposal development and contract negotiations
- Demonstrated influence and collaboration skills to drive alignment across cross-functional teams
- Champion operational excellence and design scalable workflows, SOPs, templates, and playbooks
- Apply reporting and data analytics to measure program performance and inform decisions
- Willingness to travel and work onsite at events as needed
- Experience supporting high-visibility executive programs (leadership meetings, advisory boards, conferences, incentive programs, multi-market initiatives)
- Background in premium hospitality and food and beverage experiences, including menu planning and catering coordination
American Express Global Business Travel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
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Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
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Retirement Support — Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.
American Express Global Business Travel Insights
What We Do
American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.
Why Work With Us
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!
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