Senior Mechanical Engineer - Sustaining Products

Posted 2 Days Ago
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Scottsdale, AZ, USA
In-Office
125K-200K Annually
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
Axon is the global leader of connected public safety technologies, including hardware, software and training.
The Role
Lead sustaining engineering for fielded electro-mechanical products, including root cause and failure analysis, corrective actions, engineering change orders, mechanical analysis, design validation, manufacturing support, and product documentation. Collaborate with quality, manufacturing, suppliers, and cross-functional engineering teams to improve reliability, address defects, manage product revisions, and support transitions from new product introduction to sustaining operations.
Summary Generated by Built In
Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Sr. Mechanical Engineer – Sustaining ProductsYour Impact

Axon is committed to improving public safety by developing cutting-edge, innovative technologies. The Sustaining Products team is responsible for maintaining the quality, performance, and reliability of Axon’s existing product portfolio throughout its lifecycle.
Sr. Mechanical Engineers on the Sustaining team own the engineering health of fielded products — driving continuous improvement, resolving field failures, managing product change orders, and supporting manufacturing quality for life-saving technology deployed worldwide. Your work directly impacts the reliability of products in the hands of first responders every day.

What You’ll DoLocation: Scottsdale, AZ or San Francisco, CA
  • Lead root cause analysis (RCA) and corrective action (CAPA) processes for field failures and customer-reported issues
  • Manage Engineering Change Orders (ECOs) and product revisions to improve reliability, reduce cost, or address manufacturing defects
  • Collaborate with manufacturing and quality teams to resolve production issues and implement process improvements
  • Perform detailed mechanical analysis including FEA, tolerance analysis, and failure analysis to identify and resolve design deficiencies
  • Own sustaining design changes from investigation through validation and production release
  • Support NPI-to-sustaining transitions and ensure robust handoffs for new products entering the sustaining phase
  • Interface regularly with domestic and international manufacturing partners and suppliers
  • Maintain and improve product documentation including drawings, specifications, and BOMs
  • Work cross-functionally with quality, electrical engineering, operations, and product teams to prioritize and resolve product issues
  • Hone your engineering expertise in a dynamic environment focused on continuous improvement and product excellence
What You Bring
  • Bachelor’s degree in Mechanical Engineering or equivalent experience
  • Minimum 7 years of product design or sustaining engineering experience, preferably in consumer electronics or electro-mechanical devices
  • Demonstrated experience in sustaining engineering: ECOs, RCAs, CAPAs, and field failure analysis (80%+ of role)
  • Proficiency with Creo or similar 3D CAD software
  • Knowledge in the design and failure modes of plastic injection molded, stamped metal, die-cast, and machined parts
  • Familiarity with adhesives, bonded joint design, and their failure modes in fielded products
  • Experience with dust/water ingress protection standards (IP ratings) and sustaining waterproof designs
  • Experience with PCB/PCBA, flex circuit, and electro-mechanical integration in production environments
  • Strong DFM/DFA skills with emphasis on tolerance management and high-volume manufacturing constraints
  • Experience working within DFMEA and PFMEA processes to assess and mitigate product risks
  • Familiarity with GD&T and ability to interpret and update engineering drawings
  • Effective communication and strong cross-functional collaboration skills
  • Ability to balance competing priorities: quality, cost, schedule, and customer impact
Benefits that Benefit You
  • Competitive salary, bonus, RSUs, and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range
$125,062—$200,100 USD

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected].  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to [email protected].


Skills Required

  • Bachelor's degree in Mechanical Engineering or equivalent experience
  • Minimum 7 years of product design or sustaining engineering experience
  • Experience with sustaining engineering, including ECOs, RCAs, CAPAs, and field failure analysis
  • Proficiency with Creo or similar 3D CAD software
  • Knowledge of plastic injection molded, stamped metal, die-cast, and machined parts
  • Experience with adhesives, bonded joint design, and related failure modes
  • Experience with dust and water ingress protection standards and waterproof designs
  • Experience with PCB/PCBA, flex circuits, and electro-mechanical integration in production environments
  • Strong DFM/DFA skills, tolerance management, and high-volume manufacturing knowledge
  • Experience with DFMEA and PFMEA processes
  • Familiarity with GD&T and ability to interpret and update engineering drawings
  • Effective communication and cross-functional collaboration skills
  • Ability to balance quality, cost, schedule, and customer impact priorities

Axon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Axon and has not been reviewed or approved by Axon.

  • Healthcare Strength — Health coverage includes comprehensive medical, dental, and vision plans with employer HSA contributions and 24/7 mental-health support. Wellness programs and fitness options further enhance the package.
  • Equity Value & Accessibility — Total rewards commonly include stock grants and an employee stock purchase plan alongside base pay and bonuses. Equity is highlighted as a motivating component of compensation.
  • Parental & Family Support — Paid parental leave is offered, including a standard period with additional supplemental pregnancy leave. Family-focused policies are positioned as a meaningful part of the overall benefits.

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The Company
HQ: Scottsdale, AZ
2,700 Employees
Year Founded: 1993

What We Do

Our mission is to protect life by making the bullet obsolete and developing technologies to make the world a safer place. Axon is a software & hardware team of product experts, security pros, engineering wizards, sales & marketing pros, and technology buffs - all committed to helping make the world a safer place.

Why Work With Us

Axon innovations exist to bridge the divide between communities and law enforcement. Our team works to solve big societal issues by providing public safety with the tools to help decrease use-of-force and increase transparency and accountability. Big goals mean we need high-performance teams, independent thinking, and cross-functional excellence.

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