Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Overview: As a Senior Marketing Automation Engineer, on the athenaIT team at athenahealth, you will play a pivotal role in enabling advanced marketing capabilities across are marketing technology stack, including Salesforce Marketing Cloud Engagement (SFMCE) and Salesforce Data Cloud. This role requires deep technical expertise, strategic influence, and the ability to bridge the gap between marketing strategy and technology capabilities. You will design and implement scalable, data-driven marketing solutions, mentor team members, and ensure alignment between marketing strategies and enterprise technology standards.
Key Responsibilities:
Act as a trusted advisor to marketing stakeholders, aligning campaign strategies with platform capabilities and data architecture.
Provide thought leadership on leveraging SFMCE, Data Cloud, and AI-driven personalization to optimize engagement.
Design and implement advanced customer engagement journeys, segmentation strategies, and personalization using SFMCE and Data Cloud in collaboration with marketing strategy stakeholders.
Configure and maintain data models, identity resolution, and audience segmentation within Salesforce Data Cloud.
Integrate multiple data sources and destinations to enable unified customer profiles and real-time personalization.
Implement AI-driven recommendations (e.g., Einstein, Agentforce), predictive scoring, and generative content capabilities within Marketing Cloud.
Explore and deploy Agentforce solutions for marketing automation and conversational engagement.
Develop and maintain automations, data extensions, and API integrations (REST/SOAP) for seamless data flow.
Ensure compliance with data privacy regulations and maintain high standards for deliverability and reputation.
Conduct peer reviews, troubleshoot technical issues, collaborate with QA resources to ensure quality deliverable hand offs.
Document technical solutions and maintain version control for transparency and training.
Mentor team members on advanced SFMC, Data Cloud, and AI capabilities.
Stay current with Salesforce releases, AI advancements, and marketing technology trends to drive innovation.
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
5+ years of hands-on experience with Salesforce Marketing Cloud Engagement.
Proven experience with Salesforce Data Cloud (formerly Data 360) for identity resolution, segmentation, and data activation.
Salesforce Marketing Cloud Developer and Administrator certifications required.
Salesforce Administrator, Data Cloud Consultant, and AI/Agentforce certifications highly preferred.
Advanced proficiency in AMPscript, SSJS, SQL, HTML/CSS for dynamic content and data manipulation.
Strong understanding of REST/SOAP APIs for integrations.
Experience with CDP functionality, data modeling, and identity resolution.
Familiarity with AI-driven personalization, predictive analytics, and generative content tools.
Ability to understand performance metrics related to engagement, deliverability, and reputation.
Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
Strong communication, documentation, and interpersonal skills to work effectively with cross-functional teams.
Attention to detail and a commitment to delivering high-quality technical solutions.
Expected Compensation
$119,000 - $203,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
athenahealth Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about athenahealth and has not been reviewed or approved by athenahealth.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision options alongside additional protections like accident and critical illness coverage. Mental health support and EAP-style counseling resources are also part of the package.
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Leave & Time Off Breadth — Time-away offerings include PTO that covers vacation and sick time, paid holidays, and options for leaves of absence and sabbaticals. Flexible time off is positioned as a meaningful part of the overall rewards package for some roles.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching, supported by broader financial wellbeing resources. Equity and performance bonuses are also referenced as part of total rewards.
athenahealth Insights
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What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
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