The Senior Category Manager - Americas is the commercial and operational owner of Emma's product category (one or several categories - Mattresses, Accessories, Beds, Linens) across Americas markets. You sit at the intersection of global strategy and in-market reality — responsible for ensuring the portfolio performs, launches land successfully, and consumer and commercial insights flow back into global decision-making.
This is a dual-facing role: you translate global category strategy into Americas execution, while simultaneously representing North & South American market needs — consumer preferences, competitive dynamics, channel realities — back to global teams. You can develop local or regional product when needed to answer a specific country or region's consumer needs
In a context where Category Management at Emma is evolving toward stronger commercial ownership, faster feedback loops, and sharper portfolio performance, this role is critical to delivering on-the-ground results while building a stronger link between strategy and execution.
What you´ll do:
- You are responsible for expanding our Emma e-commerce business
- You will continuously optimize our business and develop new initiatives to help fuel growth
- You will conduct research to identify and lead business opportunities, growth areas, trends, services, and overall brand proposition
- You will be our account manager for marketplaces operations in Mexico
- You will supervise and streamline both back-end and consumer-facing business operation platforms between the company and 3rd party suppliers
- You will build market position by locating, developing, defining, and closing business relationships
- You will identify trendsetter ideas by researching industry and related events, publications, and announcements
- You will screen potential business deals by analyzing market strategies, deal requirements, and financials
- Enhance organization’s reputation by accepting ownership for accomplishing new and different requests
Who we´re looking for:
- Bachelor’s or Master’s degree in Marketing, Business, E-commerce, or a related field.
- Minimum 5 years of relevant experience in E-commerce, category management, online merchandising, digital retail, or D2C businesses.
- Experience leading a team with at least 2 direct reports
- Proven ability to drive online revenue growth, optimize product categories, and use data for decision-making.
- Strong analytical, strategic, and customer-centric mindset, with solid problem-solving skills.
- Experience working cross-functionally in a fast-paced environment.
- Excellent communication and stakeholder management skills.
What we offer:
- Pet-friendly environment, where you can bring your furry desk buddy;
- Discounts on our top-notch products;
- Health insurance including dentist;
- 24 days holidays / year +1 day/year at Emma (max. 29 days);
- The opportunity to collaborate with multinational teams;
- Exciting events that aren't just team-building exercises but opportunities to create epic memories;
- All the tools you need to grow and ownership from the beginning.
Skills Required
- Bachelor’s or Master’s degree in Marketing, Business, E-commerce, or a related field
- Minimum 5 years of relevant experience in e-commerce, category management, online merchandising, digital retail, or D2C businesses
- Experience leading a team with at least 2 direct reports
- Proven ability to drive online revenue growth
- Experience optimizing product categories
- Experience using data for decision-making
- Strong analytical, strategic, and customer-centric mindset
- Solid problem-solving skills
- Experience working cross-functionally in a fast-paced environment
- Excellent communication and stakeholder management skills
What We Do
We are Emma – The Sleep Company. We revolutionise sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 1000 + team members, representing over 65 nationalities at our international offices in Frankfurt, Lisbon, Manila, Mexico City and Bucharest. Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally. Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age
