FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.
Job Summary
The Senior Marketplace Ad Operations Associate will be a fundamental component for FreeWheel's Markets business in North America, which enables the most premium video publishers - such as TV Programmers, MVPD's, and major digital media publishers - to monetize their content programmatically at scale. The Marketplace Ad Operations teams focuses on several key initiatives at any given time and handles ad hoc needs from various internal groups. Several key initiatives involve but is not limited to both direct sold and programmatic campaigns. While operating on direct sold and programmatic campaigns, the day-to-day workflow will consist of the following: successful set up, trafficking, technical troubleshooting, monitoring, optimization, knowledge sharing and best practice development for all North American marketplace transactions. Additionally, this role will involve cross functional efforts working closely with the Global Client Services team, as well as other internal teams to ensure an efficient and seamless operational experience for both FreeWheel Markets buyers and sellers.
Job Description

• Conduct day-to-day implementation, optimization & troubleshooting across campaigns within the FreeWheel AdServer, SSP, DSP, as well as working in the OMS and ticketing systems.
• QA trafficking for FreeWheel Markets and ensure that all campaign set up is completed in accordance with the proper procedures and executed accurately & efficiently.
• Assist and contribute with strategic planning for how the Operations team supports the business and client service goals of the growing North American Markets organization.
• Contribute and work independently on ad hoc strategic projects to generate process efficiencies and to drive revenue growth for our business unit.
• Analyze, understand, create, define, document, iterate on Ad Operation processes and/or tools.
• Contribute through knowledge sharing and training for both internal and external teams in process and platform best practices.
• Contribute product and product feature enhancement recommendations.
• Communicate directly with clients as needed to support Account Management and Sales teams.
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned.

Qualifications

• Bachelor's Degree or Equivalent with 2-4 years working in digital Ad Operations at either of the following: SSP, DSP, Agency Trade Desk, Ad Network, Publisher
• Experience working with direct IO and programmatic advertising in digital Ad Servers and/or SSP platforms or DSP platforms (FreeWheel platforms are a plus)
• Understands both digital video standards and specifications (i.e. VAST, OpenRTB)
• Ability to regularly collaborate across functions in pursuit of joint goals and objectives
• Ability to be adaptable, independent, and manage time effectively
• Excellent communication skills; comfort engaging with varied audiences both written and verbally
• A strong sense of ownership for problem solving
• An attitude of continuous learning and investment in bettering themselves and exploring new operating concepts
• A self-starting, proactive, "roll-up-the-sleeves" mentality to get the job done
• Skill in building trust with teams and individuals (both local and remote) through effective interpersonal skills and action-oriented execution
• This position is not eligible for visa sponsorship. Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Salary:
National Pay Range: $47,762.12 USD-$111,942.47 USD
Additional Range: This job can be performed in New York, and New York City with a Pay Range of $59,702.65 - $107,464.77
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.