Welcome to AMN Healthcare — Where Talent Meets Purpose
Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.
At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.
Why AMN Healthcare? Because Excellence Is Our Standard:
- Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
- Consistently ranked among SIA’s Largest Staffing Firms in America.
- Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
- Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006.
The Senior Specialist, Customer Experience supports the execution of key brand and channel marketing efforts by applying AMN brand guidelines. This role maintains a broad knowledge base ranging from digital, social media, print, copywriting and editorial marketing to deliver quick turnaround in support of brand marketing strategies and initiatives, and support marketing department operations and initiatives.
Job Responsibilities
- Provides operations support, including adherence to budget, invoice processing, and project management within scope of the role (i.e. ad traffic, insertion orders & placements, vendor management and more).
- Consistently drives and demonstrates strategic expertise across these areas: web site project management, display advertising, job board management, email marketing, search engine optimization, search engine marketing and social media.
- Applies various marketing channels to build business opportunities.
- Tracks, analyzes & reports marketing results including email and social campaigns, web analytics and candidate lifecycle metrics.
- Maintains marketing calendars & schedules for the purpose of planning campaigns, events, preparation and all related marketing activities.
- Helps develop and implement content strategy for blogs/articles and marketing campaigns with the common goal of supporting brand awareness and supply initiatives, working in concert with sister brands marketing as well as outside communications and content guides.
- Initiates and leads marketing campaigns.
- Develops and sends out ongoing email communication including job alerts as well as posting job alerts on Facebook pages.
- Provides marketing support to sales operations and other internal cohorts on conference promotions.
Key Skills
- Customer Service
- Collaboration
- Experience with BlueShift, Sprout & Canva a plus
- Demonstrated proficiencies for sophisticated datasets and use of Excel spreadsheets
Qualifications
Education & Years of Experience
- Bachelor's Degree plus 2-5 years of work experience OR High School Diploma/GED plus 6-9 years of work experience
Additional Experience
- Experience in Marketing, preferably in developing and implementing multi-channel digital marketing campaigns
Work Environment / Physical Requirements
- Work is performed in an office/home office environment.
- Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Our Core Values
● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.
Pay Rate$29.50 - $35.00 HourlyFinal pay rate is dependent on experience, training, education, and location.
Skills Required
- Bachelor's degree and 2–5 years of work experience
- High school diploma or GED and 6–9 years of work experience
- Experience in marketing, preferably developing and implementing multichannel digital marketing campaigns
- Customer service skills
- Collaboration skills
- Proficiency working with sophisticated datasets and Excel spreadsheets
- Experience with BlueShift, Sprout, and Canva
AMN Healthcare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AMN Healthcare and has not been reviewed or approved by AMN Healthcare.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options along with disability and life insurance protections. Wellness and support add-ons such as EAP access, virtual care, and condition-specific programs are also presented as part of the package.
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Retirement Support — Retirement benefits include a 401(k) with company match and the option for Roth 401(k) participation. An employee stock purchase plan is also offered, expanding the set of longer-term financial benefits beyond base pay.
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Wellbeing & Lifestyle Benefits — Wellbeing-oriented benefits extend beyond insurance to include mental-health support, financial planning, legal counseling, and discounts, with hardship grants available for qualifying life events. Professional support such as free continuing education and learning resources is also included in the total rewards picture.
AMN Healthcare Insights
What We Do
AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.









