Chewy is looking for a Senior Marketing Project Manager to join our Marketing Planning & Operations team! In this role, you will lead the end-to-end execution of high-visibility, cross-functional campaigns, managing complex workflows and ensuring successful delivery against scope, timeline, and quality standards. You will also mentor Marketing Project Managers (PMs), contribute to process development, and partner with leadership to optimize operational performance.
The ideal candidate brings critical thinking, strong leadership presence, and deep experience in integrated campaign management across multiple channels.
What You'll Do:
- Own end-to-end development of strategic, cross-functional marketing campaigns.
- Lead intake and planning for complex initiatives, partnering with Program Managers, Marketing, Creative, and Studio to define deliverables, scope, and timelines.
- Anticipate and mitigate risks, resolving blockers quickly to maintain momentum.
- Influence prioritization and resource alignment through strategic collaboration.
- Serve as a mentor to Marketing PMs, providing guidance on standard processes and workflow efficiencies.
- Drive operational improvements by identifying inefficiencies in current processes and recommending scalable solutions to evolve processes, templates, and tools for campaign delivery.
- Analyze campaign performance and workflow metrics to identify improvement opportunities.
- Represent Marketing PM in cross-functional operational forums and planning sessions.
- Find opportunities to improve collaboration between Marketing, Program Management, Creative, and Studio, encouraging stronger partnerships and more efficient workflows.
- Track project success metrics to identify problems, draw conclusions, and provide an action plan.
- Communicate complex project insights clearly and effectively across levels to support strategic alignment.
What You'll Need:
- 7+ years of experience in a fast-paced studio, agency, or marketing production environment managing complex projects and workflows.
- 2+ years in a leadership role with direct team management and/or the ability to mentor and guide Marketing Project Managers in process optimization and collaborator management.
- Proven ability to lead high-visibility, cross-functional projects from intake through execution, ensuring alignment between creative, marketing, and production teams.
- Expertise in project intake, workflow optimization, and forecasting methodologies to improve resource planning.
- Proficiency in project management platforms such as Workfront or Jira, with experience using data to drive operational decision-making.
- Strong negotiation and problem-solving skills, with the ability to navigate ambiguous situations and provide clear, strategic solutions.
- Excellent attention to detail, ensuring quality control and adherence to brand standards across all Studio projects.
- Demonstrated ability to thrive under pressure and meet tight deadlines in a high-volume creative environment.
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Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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