Senior Marketing Operations Manager

Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently.  A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?

Here’s what we’re up to: https://bit.ly/4fyXonB

We’re looking for a Senior Marketing Operations Manager to build and scale the backbone of Choco’s marketing engine. In this role, you’ll own our marketing systems and processes, ensure smooth lead management, and create data-driven reporting that directly connects marketing efforts to revenue.

You’ll play a pivotal role in transforming how our global marketing team operates — driving efficiency, accuracy, and alignment between Marketing, Sales, and RevOps. This is an opportunity to take full ownership of a key function, work closely with leadership, and shape the company’s growth from the inside out.

• Own and optimize the marketing technology ecosystem — including HubSpot, Salesforce, GA4, and connected integrations — ensuring seamless data flow, efficient automation, and reliable campaign execution across all channels.

• Design, build, and continuously improve lead lifecycle processes, covering lead scoring, routing, qualification, and nurturing. Collaborate closely with Sales and RevOps to define lead stages, SLAs, and handover processes that increase conversion efficiency.

• Develop, automate, and maintain reporting frameworks and dashboards that provide full visibility into funnel metrics, campaign performance, and pipeline contribution, enabling leadership to make confident, data-driven decisions.

• Build and refine marketing attribution models that connect marketing spend and channel performance to pipeline and revenue outcomes, helping to optimize investments and forecast growth impact.

• Lead and coordinate cross-functional marketing operations initiatives, such as website relaunches, inbound process optimization, and global campaign infrastructure projects, while documenting and scaling best practices across teams.

• Ensure high standards of data quality, compliance, and scalability, maintaining CRM hygiene, enforcing GDPR processes, managing martech vendors, and driving continuous improvement in system governance and operational excellence.

• 4–7 years of experience in Marketing or Revenue Operations, ideally in a SaaS or fast-scaling tech environment.

• Strong expertise in HubSpot and Salesforce, with hands-on experience managing automations, integrations, and lead workflows.

• Proven ability to analyze data and build dashboards that connect marketing performance to pipeline and revenue.

• Skilled in process design and cross-functional collaboration, aligning Marketing, Sales, and RevOps around shared goals.

• Detail-oriented and data-driven, with a strong focus on CRM hygiene, compliance, and operational excellence.

• Excellent communication skills and a structured, proactive working style.

• Build the Marketing Operations function from the ground up with full ownership.

• Work closely with C-level and RevOps leadership on strategic growth initiatives.

• Grow quickly into a Senior Marketing Ops, RevOps Manager, or Head of RevOps role.

• Be part of a collaborative 4-person RevOps team including Systems, Sales Ops, and RevOps managers.

• Shape how marketing drives predictable, measurable revenue at a fast-scaling global company.

Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.

In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.

Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.