Senior Marketing Operations Manager

Company Mission :

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes  SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

We are seeking a seasoned Senior Marketing Operations Manager to join our dynamic marketing team. The ideal candidate will be responsible for optimizing and scaling our marketing operations to drive efficiency and support our growth objectives. You will play a pivotal role in managing and enhancing our marketing technology stack, including Salesforce, Marketo, and Outreach, and more.

What You’ll Do:

• Marketing Technology Management: Oversee the marketing technology stack to ensure seamless integration and optimization of tools such as Salesforce, Marketo, and Outreach.
• Data Management and Analytics: Implement and manage databases, ensuring data accuracy and completeness. Utilize analytics to provide actionable insights into marketing campaign performance and customer behavior.
• Campaign Execution and Workflow Automation: Design and execute marketing campaigns including but not limited to email programs, email nurture management webinar programs, inbound form processing etc. Develop and refine workflows for automation, improving efficiency and scalability of marketing efforts.
• Lead Management: Enhance lead management processes including lead scoring, routing, and nurturing to improve sales alignment and conversion rates.
• SDR Operations Management: Manage and iterate upon existing SDR processes, automations and Sequences within Outreach.
• Compliance and Best Practices: Ensure all marketing operations comply with industry standards and legal regulations. Stay updated on best practices and emerging trends in marketing technology.

Key Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 5+ years of experience in marketing operations, particularly in a technology-driven environment.
• Proficient in using marketing automation and CRM tools such as Salesforce, Marketo, and Outreach.
• Strong analytical skills with a proven ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple projects simultaneously while maintaining strict attention to detail.

Performance Indicators:

• On-time and accurate deployment of ad-hoc email sends
• Efficiency and integrity of the Lead Routing process
• Lead conversion rates and key marketing metric tracking
• Effective integration of the GTM tech stack
• Email Calendar Ownership and Management and Reporting
• Successful cross-collaboration with Marketing and SDR teams
• Accuracy and timeliness of Marketing and SDR Campaigns

Expected Outcomes:

• Enhanced marketing creation and pipeline management
• Improved alignment and efficiency in marketing & SDR functions
• Streamlined email processes
• Accurate lead conversion rate tracking
• Effective use of CRM and GTM tech stack
• Data-driven decisions

We are not currently sponsoring Visas for candidates.

Benefits + Perks

We also look to ensure all SpyCloud employees have the support and benefits they need to stay focused on the mission. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we also offer our employees a comprehensive benefits package that includes:

401(k)

Health, Vision and Dental Insurance

Generous PTO Plan

In-office meals provided

Who We Are

SpyCloud is a place for innovative, collaborative and problem-solvers to thrive. Individually we’re amazing but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action “at will” employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our culture is something really special. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.  To learn more and see insights on your company’s exposed data, visit spycloud.com.

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge.

SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

SpyCloud’s Recruitment Policy: We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email [email protected].

Compensation Transparency Policy: At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.