Senior Marketing Operations Analyst

Posted 6 Days Ago
New York, NY, USA
Hybrid
109K-163K Annually
Mid level
Artificial Intelligence • Legal Tech • Professional Services • Software
The Role
The Senior Marketing Operations Analyst will connect the martech stack, build AI-powered workflows, and support analytics and reporting for marketing efforts.
Summary Generated by Built In
Why Harvey

At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

We're building the marketing infrastructure to support one of the fastest-growing AI companies in legal. To do that well, we need people who are as comfortable in a CRM as they are thinking about how AI can eliminate the manual work holding great marketing teams back.

We're looking for a Senior Marketing Operations Analyst to help connect our martech stack, build out AI-powered workflows, and support the analytics and reporting that keep our go-to-market motion sharp. This role reports into our Marketing Operations Lead and works closely with Demand Gen, Sales, RevOps, and Business Tech.

If you're someone who likes to get into the systems, fix what's broken, build what doesn't exist yet, and make data actually usable, then this role is for you.

What You'll Do
  • Martech & Systems Integration

    • Grow, support and maintain the administration, configuration, and integration of our core martech stack (Marketo, Salesforce, Clay, Qualified, and others).

    • Help build and maintain data flows between marketing systems and our CRM ensuring leads, contacts, and campaign data are clean, connected, and actionable.

    • Identify and troubleshoot integration gaps; work with Revenue Operation and Business Technology to implement fixes and scalable solutions.

    • Evaluate new tools and vendors as our stack evolves.

  • AI Workflows & Automation

    • Partner with the Marketing Operations Lead to design and build AI-powered workflows that reduce manual work across the marketing team.

    • Build and iterate on automations for lead routing, data enrichment, campaign operations, and content distribution.

    • Stay current on AI tools and agents relevant to marketing workflows; bring forward ideas for where automation can improve speed and quality.

  • Analytics & Reporting

    • Support the build-out of dashboards and reporting infrastructure that give marketing leadership clear visibility into pipeline, campaign performance, and channel efficiency.

    • Maintain data hygiene across marketing systems from segmentation, list management, field mapping, and deduplication.

    • Help translate raw data into clear, accessible reports for stakeholders across Marketing and Sales.

    • Assist with attribution modeling and campaign tracking to ensure accurate measurement of marketing's contribution to revenue.

What You Have
  • 2+ years of experience in marketing operations, revenue operations, or a related analytical/technical marketing role — ideally in B2B SaaS.

  • Hands-on experience with Marketo and Salesforce.

  • Experience managing event platforms, attribution platforms, reverse ETL, and other marketing systems

  • Comfort working with data: you can clean a list, build a report, spot an anomaly, and explain what it means.

  • Genuine curiosity about AI and automation. You've experimented with tools or agents to make your work faster and better. Fluent in OpenAI and Claude.

  • Attention to detail and a low tolerance for messy data or broken processes.

  • Able to manage multiple workstreams and communicate clearly with cross-functional partners.

  • Experience with SQL and programming

  • Familiarity building and running API calls, Marketo API is a plus.

Compensation

$108,900 - $163,300 USD

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices [here].

#LI-TM1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Top Skills

APIs
Claude
Clay
Marketo
Openai
Qualified
Salesforce
SQL
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The Company
HQ: San Francisco, California
373 Employees
Year Founded: 2022

What We Do

Harvey is a generative AI company backed by Sequoia and OpenAI's startup fund building the future of professional services.

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