He kōrero mō mātou | About Watercare
Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy
Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day!
Reporting to the Marketing Communications Manager, you’ll play a key role in delivering impactful marketing communications that support our brand strategy and customer engagement goals. You’ll help shape how our customers and stakeholders connect with Watercare and the essential services we provide.
Key Responsibilities
Develop and implement multi-channel campaigns that build emotional connection and trust with our customers.
Create and deliver communications plans for customer-impacting projects (e.g. price changes).
Lead behaviour-change campaigns (e.g. encouraging water-wise habits).
Plan, write and publish a wide range of collateral including newsletters, brochures, flyers, letters, posters, advertisements, and digital content.
Manage and maintain customer-facing collateral and touchpoints.
Write and distribute customer newsletters and update website content.
Support investor relations communications in collaboration with the Finance team.
Champion the Watercare brand across all communications.
This is a fixed term opportunity for 12 months maternity cover.
Ngā pūkenga e rapu nei mātou | About you
You’re a confident and versatile communicator who thrives in a fast-paced environment. You’re known for your reliability, initiative, and ability to build strong relationships across teams.
You’ll bring:
A tertiary qualification in communications, marketing, or a related discipline.
7+ years’ experience in communications, including senior-level responsibilities.
Proven success delivering multi-channel campaigns and working with creative agencies.
Experience with marketing automation platforms such as Marketo.
Strong writing skills with the ability to tailor messaging for diverse audiences and channels.
Excellent interpersonal and stakeholder engagement skills.
High level of organisation and ability to manage multiple priorities.
Experience developing and executing campaign plans, managing budgets, and tracking performance.
We’re after a team player who’s easy-going, level-headed, and dependable. Someone who’s happy to chip in, collaborate, and help drive a positive team culture. If you’re passionate about customer-focused communications and want to make a real impact, we’d love to hear from you.
Ngā hua mōu | What's in it for you
We offer a competitive salary and staff benefits package including:
• Training and development opportunities
• Employee discounts at a range of large retailers
Me pēhea te tono mai | How to Apply
Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.
Similar Jobs
.png)
What We Do
At Watercare we’re proud to provide a lifeline service to the people of Auckland, while protecting the environment for future generations. Every day we provide the highest quality drinking water to 1.7 million Aucklanders, and take it away again once it’s been used in the sink or flushed down the loo. Without using chemicals, we treat wastewater to a very high standard and safely return it to the environment. We also plan for new and upgraded infrastructure far into the future to ensure we can meet the needs of our fast-growing city. We operate assets worth more than $9 billion – but it’s our people who are our most valuable assets. Our staff are passionate, motivated and trustworthy people who are the leaders in their fields. They’re not afraid of a challenge and are constantly looking for new ways of improving our processes and the service we offer our customers. If this sounds like you, please visit our careers centre to see our job vacancies and be notified of future opportunities: https://careers.watercare.co.nz
