If you want to:
- Translate marketing performance data into insights that drive smarter decisions across acquisition, retention, lifecycle, and brand campaigns.
- Lead the business requirements process: clarify what should be measured, why it matters, and how it links to growth and efficiency.
- Partner with Marketing Leadership to prioritize analytical needs and ensure insights are tied to strategy and impact.
- Work closely with Data Analysts and Data Scientists — shaping what questions to answer, aligning models with business context, and turning outputs into actionable recommendations.
- Analyze customer journeys, funnels, and campaign ROI to uncover growth opportunities, optimize spend, and improve retention.
- Building/collabing incrementality studies and marketing mix modeling, ensuring findings lead to real budget and strategy decisions. (considered as a plus)
- Act as the voice of the business and customer in analytics discussions, keeping measurement anchored in outcomes, not just outputs.
- Mentor peers and contribute to best practices in business analysis for marketing, ensuring consistency in KPI definitions, requirements gathering, and insight storytelling.
And you can check off:
- Proven experience as a senior business or marketing analyst in SaaS, subscription, or digital businesses.
- A strong track record of turning insights into outcomes — e.g., lowering acquisition costs, improving funnel conversion, boosting retention, reallocating spend more efficiently.
- Excellent skills in requirement gathering, stakeholder management, and consultative communication — you make the ambiguous clear.
- Proficiency in SQL and BI tools (Looker, Tableau, Power BI, etc.) — enough to validate assumptions and explore data while partnering with technical teams.
- Deep understanding of marketing funnels, attribution, and lifecycle metrics (CAC, LTV, churn, payback).
- Hands-on experience working with incrementality tests and marketing mix models — not building them, but using them to guide budget allocation and marketing strategy.
- Strong ability to define KPIs that matter, keeping teams aligned on the metrics that drive growth.
- Skills in storytelling with insights, making complex findings persuasive for marketing leaders and executives.
- Curiosity and domain fluency in digital marketing, SaaS growth, and customer behavior.
- Strong English communication skills, both written and spoken.
Here’s the deal:
- Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
- Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks;
- Tools of your choice: choose the technical equipment and tools you need to do your best work;
- Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
- Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
- More days off: additional vacation days depending on your tenure;
- Premium Surfshark accounts: for you, your family, and friends;
- Gross salary: 4500-5900 Eur/month. Although it may vary depending on your skills and experience.
Top Skills
What We Do
Surfshark is a fast-growing cybersecurity company focused on developing humanized privacy & security protection solutions to secure people's digital lives. Its core product is one of the TOP 3 VPNs globally, trusted by millions of users around the world. Additionally, Surfshark has been developing solutions such as Antivirus, Alert - a data leak detection system, a private search tool - Search, Incogni, Dedicated IP, and Alt-ID.
Founded in 2018 as a VPN, Surfshark has quickly managed to become one of the leading brands in the VPN industry and offers a security bundle that goes beyond the VPN. Today, Surfshark is a second unicorn in Lithuania with 400+ employees in Vilnius, Kaunas, Warsaw, and Berlin, and securing the digital lives of users in 100+ countries








