Position summary:
Sojern is seeking a seasoned, in-market, digital advertising professional to join our Americas Hotel-Property Sales Team. As a Senior Market Sales Manager, you will be exclusively responsible for growing Sojern’s acquisition and revenue in the local New York City Market. The Senior Market Sales Manager will develop territory plans and identify key accounts to expand and maintain a high-quality pipeline of hotel prospects and clients. You will spend your days attending local hospitality networking events and conducting in-market face-to-face prospecting and client meetings. You are expected to spend 30-40% of your time client-facing.
What you will do:
- Lead the development and growth of your NYC-based book of business
- Engage qualified and interested prospects through face-to-face in-market prospecting, including hotel visits, client meetings, and a high volume of outbound call and email activities
- Create and deliver persuasive presentations and proposals that educate the market and demonstrate Sojern’s value proposition
- Achieve monthly quota through new business acquisition
- Effectively collaborate with Sales, Client Success, and Product Marketing Teams to develop relevant advertising programs for key clients
- Proficiently utilize Salesforce, with Sojern’s architecture and guidelines, with the ability to report on KPIs, including individual results
- Identify and make recommendations for improvements around the Sales process, tools, and efficiency
- Foster an energetic and collaborative team environment
What you bring to the table:
- 4+ years of in-market sales experience required, with at least 2 in the hotels/hospitality industry
- Previous local hospitality sales experience in the NYC Market required
- Ability to spend 30-40% of your time conducting market visits
- Established membership in a local hospitality association
- Proven track record of exceeding goals and contributing to team success
- Goal-oriented, passionate, high-energy sales professional with a solutions-oriented mindset
- Self-motivated, willing to learn new technologies, and able to work independently and cross-functionally
- Must be comfortable and competent in communications with veteran sales managers and commercial leadership
- Excellent communication skills - written and spoken
- Proficient use of Salesforce CRM, Gsuite, and Office Products
What we have for you:
We take a whole-person approach to create a Sojernista Experience that allows our people to thrive, not just as employees, but as humans. As an employee of Sojern, you would benefit from this in the following ways:
- Rewards & Recognition: Competitive compensation packages, stock options offered to every employee, Bonusly program to reward and recognize team wins and performance, plus employees can take up to 40 hours of paid time per year to volunteer and give back to the community
- Flexibility: Flexi-Friday benefit, hybrid or remote work options for most roles, time-zone friendly work hours with async collaboration
- Connection: Team offsites planned annually, six employee resources groups, regular virtual and in office team building events, monthly company All Hands & leadership Q&As
- Wellbeing: PTO allowance to recharge, comprehensive healthcare options, paid parental leave (16 weeks for birthing parents; 12 weeks for non-birthing parents), retirement contributions and investment options (for applicable locations), travel benefits (hotel stay benefit & IATA membership), plus mental health, wellness & financial health resources
- Growth: Learning & development stipend, mentorship program, career development programs, leadership training
- Productivity: Home office tech set up (laptop, monitor, keyboard, mouse), monthly internet and phone allowance, modern tools to communicate and collaborate (Slack, Google Suite)
Our Sojernista First workplace philosophy is designed to take a flexible approach, recognizing that the needs of our employees may differ depending on their role, team, or location. What does not differ is our focus on building genuine connections, increasing global collaboration, and providing programs, tools and resources centered around the needs and wellbeing of our employees, regardless if you are working in an office, hybrid, or fully remote.
About Sojern:
At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability.
Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern’s products to build direct relationships with travelers across social, mobile and the web. Now, more than ever, our thousands of customers rely on Sojern to drive visits, bookings, and ticket sales by engaging with travelers as they plan their travel.
As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting. Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer. Check out our Glassdoor reviews!
Hiring Locations:
US Roles at Sojern based outside of our Omaha, NE or San Francisco, CA office can sit in any of the following states: AZ, CA, CO, CT, FL, GA, IL, IN, IA, KS, MA, MI, MN, MO, NE, NJ, NY, NC, PA, SD, TN, TX, UT, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
CA residents: For information on the personal information that Sojern collects when you apply for this job, and how that information is handled, please see the Sojern Privacy Policy.
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Disclosure - Pre-Employment Requirements:
All candidates offered employment by Sojern may be subject to pre-employment requirements, including but not limited to a background check. Sojern is compliant with all federal and local laws with consideration to pre-employment requirements.
Our Commitment to Diversity Equity and Inclusion:
At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally.
We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one typical traveler, there is no one typical employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike.
Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern’s S-Groups (employee resource groups) are a core aspect of our culture, fostering belonging and connection, inspiring learning, and creating opportunities for all Sojernistas across the globe.
- SoEmpowered: Supporting, developing, and empowering those who identify as women at Sojern
- SoProud: Celebrating Sojern’s LGBTQIA+ community while creating an inclusive and safe space for community members
- SoWell: Advocating for balance in life and overall wellbeing and providing space and resources for Sojernistas with different needs
- SoConnected: Creating space, connection and resources for Sojern’s young and rising professionals
- Parents & Caregivers: Helping families thrive with our community of parents and caregivers
- Sojern Gives Back: Supporting underrepresented communities and social causes, striving to make a global and local impact
We also have employee-run Slack channels for those with specific interests, for example plant lovers, pets and more.
At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.
Sojern is committed to providing reasonable accommodation for individuals with disabilities. Please inform your TA Partner if you are requesting a reasonable accommodation.
What the Team is Saying
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What We Do
Sojern is built on more than a decade of expertise analyzing the complete traveler path to purchase. We drive travelers from dream to destination by activating multi-channel branding and performance solutions on the Sojern Traveler Platform for more than 10,000 travel companies around the globe.
Why Work With Us
Beyond the excellent health benefits and retirement savings options, we want our employees to enjoy what our business is built on: travel. We want them to experience new cultures and continents, or just enjoy more local pleasures that enrich their daily lives. As the saying goes, “Travel is an investment in yourself.”
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Sojern Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Sojern supports employees who want to work in an office, remote or something in the middle. We have big goals for growth and want a team of dedicated, diverse employees to help us achieve that vision—no matter where they are logging in for the day.
