Senior Market Research & Customer Insights Analyst

Sorry, this job was removed at 02:10 a.m. (UTC) on Wednesday, May 13, 2026
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2 Locations
In-Office
Financial Services
The Role

Job Description:

We’re actively seeking a talented Senior Market Research/Customer Insights Analyst to join our team in Newport Beach, CA or Omaha, NE. This role follows a hybrid schedule of four days in the office (on-site).

As a Senior Market Research/Customer Insights Analyst you’ll move Pacific Life forward by providing support for the life product intelligence function through comprehensive research and analysis of company's markets, customers, competition and/or product mix You will fill an existing role that sits on a team of 5 people in the Consumer Markets division.

How you'll help move us forward:

  • Execute research and analysis within defined projects

  • Support product marketing through market and competitive research

  • Provide insights for tactical decisions

  • Work independently but within structured assignments

  • Support producers and wholesalers by maintaining working knowledge of Pacific Life's and competitors' products

The experience you bring:

  • Bachelor's degree

  • 5+ years of professional experience

What makes you stand out:

  • Familiarity with Pacific Life's illustration software

  • Prior work experience with a life insurance carrier

  • Experience preparing and delivering presentations, especially in PowerPoint

  • Can present complex detail in an easily understandable format

  • Data visualization tools (Tableau, Power BI, QlikView)

  • Excellent analytical, problem-solving, and decision-making skills

  • Self-starter with a growth mind-set focused on continual improvement

  • Thrives as a member of a highly collaborative and cohesive team

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$103,140.00 - $126,060.00

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Pacific Life Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pacific Life and has not been reviewed or approved by Pacific Life.

  • Retirement Support Retirement funding includes both an automatic company contribution and a dollar‑for‑dollar 401(k) match, positioned as a standout element of the package. Vesting is defined at three years in official materials.
  • Leave & Time Off Breadth Time off is described as generous and scalable with tenure, complemented by multiple paid holidays and options to augment PTO. Paid parental leave and adoption assistance further extend coverage for families.
  • Wellbeing & Lifestyle Benefits A flexible annual wellbeing reimbursement supports diverse needs alongside counseling resources and wellness tools. Day‑one eligibility for core coverages adds immediate lifestyle value.

Pacific Life Insights

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The Company
HQ: Newport Beach, CA
3,447 Employees
Year Founded: 1868

What We Do

For more than 150 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest U.S. companies as its clients and has been named one of the 2022 World’s Most Ethical Companies® by the Ethisphere Institute. For additional company information, including current financial strength ratings, visit www.PacificLife.com. Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2022 is compiled by Pacific Life using the 2022 FORTUNE 500® list. Learn more about Pacific Life: www.instagram.com/pacificlife www.twitter.com/pacificlife www.facebook.com/PacificLife www.youtube.com/user/PacificLifeInsurance Please review our social media guidelines: paclife.co/social

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